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Enterprise IT Support (Help Desk/Desktop Support)

Kinetic Personnel Group

Enterprise IT Support (Help Desk/Desktop Support)

Ontario, CA
+1 location
Riverside, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Kinetic Personnel Group has multiple Enterprise IT Support positions for its clients in the Riverside county area. Positions range from Help Desk I and II, IT Tech, Desktop Support Analyst and Desktop Support Technician.

    Ideal candidates will have at least 2 years of IT Support experience in an ENTERPRISE NETWORK environment, and a CompTIA A+ or comprable certification / education.

    JOB DUTIES

    • Provide IT support for organization
    • Document support calls in trouble ticket system
    • Asset Management and Recovery
    • Close trouble tickets without escalating trouble ticket (20+ tickets a day)
    • Maintain high levels of customer service at all times while communicating with other employees
    • Record list of completed update
    • Support additional departments with hardware and software issues

    REQUIREMENTS

    • 2+ years of help desk/desktop support experience in an Enterprise environment.
    • CompTIA A+ certification
    • MS Excel, Word, Outlook, SharePoint
    • A/AS or BA/BS Computer Science or similar, preferred
    • Network+, Security+ or related certification, preferred

    Company Description

    We are Kinetic Personnel Group! As our name implies, we are dedicated to keeping your career in motion by connecting exceptional candidates with great companies. We work with companies across a variety of industries both, locally and nationwide to keep their businesses moving forward. Our customers are established Organizations; large and small; in the private, public, and municipalities sectors. We partner with them to staff for a broad range of positions and across various functionalities, such as: Accounting/Finance Information Technology Healthcare Sales/ Customer Service Engineering Disciplines Manufacturing Administration Logistics

  • Locations
    Ontario, CA • Riverside, CA