Job Description

Kinetic Personnel Group has partnered with a thriving 3PL company in Riverside, CA . Our client is hiring an Account Manager. This position is ideal for someone who has the desire to grow.

PAY: $19.00 -$20.00 Hourly

SCHEDULE: Mon-Fri 8:00AM - 5:00PM

ACCOUNT MANAGER RESPOSIBILITIES: Daily responsibilities and activities include but are not limited to order and inventory management, customer service, data entry, report generation and analysis, auditing, quality and control, internal and external communications, transportation coordination, personnel management and misc. administrative duties. TASKS & ACCOUNTABILITIES: • Provides customer service, sales and operational support for the Warehouse Center • Maintains an open-line of communications with customers and is continually engaged with their business • Customer interaction encompasses in-person, phone and e-mail correspondence, and would include the resolution of order or billing problems in relation to the Warehouse Center • Researches shipment tracking requests and provides feedback, including resolution of misplaced orders and/or shipments • Internal communications with Business Development/Sales, Integrations and Information Technology to resolve customer problems • Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, packaging, and sending shipment status information Required Skills & Qualifications: • Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function • Associate degree; college degree preferred • 1 - 3 years of experience in related area of responsibility • Prior knowledge of Domestic – and preferably Int’l – services within the logistics industry • Experience leveraging technology to perform daily tasks, including strong familiarity with MS Office applications (in particular Exchange, Word & Excel), web navigation & basic hardware functions • A creative and innovative thinker to bring successful resolution to customer issues • Strong oral and written communication, problem solving and interpersonal skills; ability to quickly build rapport with both customer and Smart Warehousing business units • Proven track record of taking initiative to accomplish tasks in creative ways with a sense of urgency and assertiveness

Company Description

We are Kinetic Personnel Group! As our name implies, we are dedicated to keeping your career in motion by connecting exceptional candidates with great companies. We work with companies across a variety of industries both, locally and nationwide to keep their businesses moving forward. Our customers are established Organizations; large and small; in the private, public, and municipalities sectors. We partner with them to staff for a broad range of positions and across various functionalities, such as: Accounting/Finance Information Technology Healthcare Sales/ Customer Service Engineering Disciplines Manufacturing Administration Logistics