Job Description

Orange County Manufacturer located in Garden Grove is seeking a Customer Service Associate.

This position receives all incoming calls, answers basic inquiries, and directs callers to the appropriate person or department. THIS IS A FAST PACE, HEAVY PHONE CALLS ENVIRONMENT. The Receptionist will provide administrative support by filing, creating documents, creating labels and other clerical duties as assigned.

RESPONSIBILITIES:

• Greet and communicate with callers in a professional, friendly and efficient manner.
• Operate EXTREMELY BUSY telephone (multi-phone lines) while striving to minimize the amount of time spent on hold.
• Take thorough messages.
• Provide basic information to callers who have general inquires.
• Administrative tasks including, but not limited to filing, typing correspondences, creating mass quantity labels.
• Perform other duties as assigned.

REQUIREMENTS:

• 2+ years of administrative or receptionist experience is required.
• High School diploma or equivalent.
• Intermediate computer skills needed, including Microsoft Office experience.
• Possess strong written and verbal communication skills.
• Ability to operate multi-phone lines.
• Ability to read and comprehend instructions and information.
• MUST HAVE ATTENTION TO DETAIL AND BE ABLE TO MULTI TASK AND WORK IN A FAST PACED ENVIRONMENT.
• Must pass a drug test and background check.
• Bilingual in Spanish is a plus, but not required.

Schedule: Mon-Fri 8a-5p

Please submit your resume with experience and salary requirements.

Company Description

King Shock Technology, Inc. is a manufacturer of automotive shock absorbers and performance race products.