Benefits:

401(k)

Competitive salary

Flexible schedule

Job Title: Kinnser Intake & Scheduler - Home Health

Location: (City, State) Reports To: Intake Manager / Operations Coordinator Job Type: Full-Time / Part-Time

Position Summary: The Intake & Scheduler oversees the entire patient intake process within a home health/hospice setting, using WellSky/Kinnser EMR. This role ensures newly referred patients are scheduled accurately, insurance authorizations are complete, and transition seamlessly into care services while supporting high-quality communication with referral partners and internal teams.

Key Responsibilities:

Manage all incoming patient referrals and process intakes using Kinnser/WellSky

Schedule patient visits, allocate clinician resources, handle adjustments or cancellations

Communicate schedule changes to clinicians, referral sources, and patients

Verify insurance coverage and obtain required authorizations

Collaborate with case managers, field clinicians, and billing staff as needed

Maintain compliance with state and federal home health/hospice regulations

Track referral trends and contribute to regular intake performance reports

Identify opportunities to streamline intake processes and improve efficiency

Provide system support and orientation to new intake team members

Qualifications:

Prior intake/scheduling experience in home health or hospice

Proficient user of Kinnser / WellSky EMR systems

Familiarity with home health regulatory requirements and payer authorization processes

Excellent verbal and written communication skills

Strong organizational, problem-solving, and multitasking abilities

Proficient in Microsoft Office (Word, Excel, Outlook)

Prior experience with medical billing and coding, preferred

High attention to detail; ability to work independently and in fast-paced settings