Job Description

KIOXIA is looking for a Senior Technical resource to help tell define the software-defined storage product roadmap. As a member of the PM team you’ll play a central role in translating customer needs into technical product requirements.  In this role you'll have a career defining opportunity to directly impact the growth of NVMe-oF storage in public and private clouds. The ideal candidate will work closely with Product Line Management and Engineering to lead the technical marketing of KIOXIA’s KumoScale software-defined storage product. The TE will evangelize the technology and benefits of KumoScale to drive customer awareness and adoption of the platform, and will  provide world-class technical marketing support to internal cross-functional teams. Role may be based out of San Jose, CA or Remote RESPONSIBILITIES:

• Content Creation: Develop technical content (white papers, presentations, blog posts, etc.) to educate customers about our solutions, as well as excite, motivate, and inspire them to transition to true cloud storage infrastructure based on NVMe-over-Fabrics and KumoScale.  Doing this well will require an ongoing effort to build and maintain a deep understanding of the product.
• Be a Trusted Advisor:  Help build a reputation both within the company and among KIOXIA customers as a recognized authority on best-practices for cloud storage technology. Drive technical responses to customer inquiries and requests, including customer RFIs and RFQs, specification gap analyses, and technical deep dives
• Online Channels: Monitor & respond to KumoScale forums and other online channels to answer questions and collect customer usability feedback
• Roadmap Alignment: Assist the PM team in conducting roadmap discussions with customers to ensure alignment between their evolving needs and KumoScale’s development priorities. Help shape next-generation product requirements based on customer inputs, competitive analysis, and market research
• Market Analysis: Keep a vigilant eye on the data center market for problems, trends, and opportunities.
• Competitive Analysis:  Build and maintain an in-depth analysis of competitive products and technologies, and understand whether and how they align with our and competitors’ respective market focus.

Qualifications

Software Engineering: To explain a complex software product, you must first understand it.  This job doesn’t require writing code, but it does require communicating efficiently with those who do.  We think that’s best accomplished if you have at least some prior experience or training in software development. Technical Breadth: Many of the core technologies on which KumoScale is based didn’t exist just a few years ago.  So, continuous learning is an absolute requirement to be successful in this role.  We want to see evidence that you are a “learner” – that you’ve already absorbed a solid working understanding of a broad swath of technical topics relevant to cloud storage and can apply these principles in new situations.  You should be conversant with the key ideas in several areas such as these:

• 4+ years of experience in storage engineering in flash memory and solid state disks
• Understanding of how Networking effects remote storage, e.g. switching/routing, congestion control, internetworking, load balancing
• Familarity with storage systems, e.g. block vs. file vs. object, data sharing, durability & availability
• Familarity with application execution environments, e.g. bare-metal vs. virtualized vs. containerized vs. serverless, kubernetes
• Working knowledge of DevOps concepts, frameworks, tools, and techniques

Additional Information

REQ# 2090; #LI-JV1

The expected salary for this position is $144,325 - $240,580

AT KIOXIA, WE VALUE THE FOLLOWING:

• Investment in you
  • Offering opportunities for career growth and personal development training
• Open-minded management
  • Empowering employees by listening and responding to ideas, issues, and approaches
• Flexible work-life balance
  • Offering a generous PTO allotment, holiday shutdown, and flexible work options
• Diversity of cultures, perspectives, backgrounds and experiences of all our team members
  • Through our diversity, equity and inclusion initiatives, our focus is to strengthen our company culture to create more inclusion and belonging for all
• Benefits for our team members
  • Excellent medical and non-medical benefits, 401(k) matching, pet insurance

KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training