The EXECUTIVE DIRECTOR is responsible for providing exemplary leadership to a management team and driving high standards in resident satisfaction, associate engagement, financial performance and process management, as well as strategic planning and implementation in the community.
WHAT WILL I DO EVERY DAY?
- Achieve associate engagement, resident loyalty, and high financial performance
- Effectively manage all operational areas of the community
- Manage and improve resident and family satisfaction and loyalty
- Ensure that residents receive appropriate care
- Conduct community business planning and forecasting
- Achieve better-than-industry results for revenue growth and expense management
- Create and manage the operating and CapEx budgets
- Manage vendor relationships
- Execute and support the Sales Leadership process
- Apply knowledge of the competition, industry trends, and voice of the customer to improve and/or redesign pricing, programs and services
- Create and implement a sales and marketing plan to achieve occupancy and NOI growth a
- Adhere to and ensure compliance with all regulations (e.g., worker’s compensation, Assisted Living regulations, OSHA, etc.)
- Perform other related duties as required.]
WHAT WILL I NEED TO BE SUCCESSFUL IN THIS ROLE?
- A passion for excellence
- A great moral compass
- College degree
- Master’s degree in Business Management preferred
- Minimum of 8-10 years’ management level experience
- Experience in senior living, hospitality or service industries preferred
- Strong problem-solving skills
WHAT’S IN IT FOR ME? (GREAT QUESTION!)
- You will receive competitive pay and an outstanding total rewards package!
- Matching 401k (Full-time only)
- Rewards and Recognitions
- Bonus and Growth Opportunities
- Outstanding Healthcare Benefits
WE ARE LOOKING FOR GENUINE, MOTIVATED, AND CARING PEOPLE TO JOIN OUR KISCO TEAM.
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*KISCO SENIOR LIVING IS AN EQUAL OPPORTUNITY EMPLOYER
Required Skills
Required Experience