Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Why Join Our Team? At Kitchen Tune-Up, we transform homes through thoughtful and personalized kitchen updates. What makes us different is that we offer 5 core services that fit a wide range of budgets and can be mixed and matched to meet each customer’s needs. We’re looking for a motivated, people-focused retail professional who enjoys working directly with homeowners and helping them bring their vision to life.

SUMMARY:

The Kitchen Showroom Coordinator is responsible for managing customer communications, scheduling appointments, maintaining showroom operations and events, and supporting the sales and design team. This individual serves as the face of the company, helping create an exceptional customer experience while ensuring administrative processes run smoothly.

We offer:

Health insurance stipend

Vacation and holiday pay

Clear opportunities for growth within our company.

Locally owned and operated company with a beautiful Orchard Park showroom

Rapidly growing business with a strong reputation in the community

In-house installation team for better customer experience and project quality

What will you be doing?

Customer Service

Answer incoming phone calls and respond to customer inquiries.

Welcome and assist showroom visitors.

Schedule consultations, showroom appointments, and design meetings.

Communicate with customers regarding appointments and follow-up needs.

Resolve routine customer questions and concerns.

Sales & Design Support

Prepare customer files and maintain CRM records.

Enter and update customer information.

Assist with proposal preparation and documentation.

Coordinate communication between customers and designers.

Track leads and follow-up activities.

Administrative Duties

Maintain showroom calendars and appointment schedules.

Organize files and project documentation.

Assist with marketing events and showroom promotions.

Support office operations and administrative projects.

Qualifications:

Excellent customer service and communication skills.

Strong organizational abilities.

Retail management experience.

Experience with CRM systems, Google Workspace, and Microsoft Office.

Professional phone etiquette.

Ability to manage multiple priorities in a fast-paced environment.

The positions on this website, unless otherwise indicated, are posted by Kitchen Tune-Up® franchisees. Kitchen Tune-Up® franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up® franchisee, you are employed by that franchisee, and not by franchisor HFC KTU LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up® franchisee posting the position.