BENEFITS/PERKS:

Competitive Compensation

Positional Growth Available

Flexible Schedule

Training and Career Development

SUMMARY OF ROLE:

The Office / Sales Assistant is responsible for initiating, coordinating, and completing all clerical and basic accounting, marketing and sales functions that support operations as directed by the owners.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

Handles all incoming calls, social media/internet messages, and inquiries. Appropriately resolves inquiries or complaints, and/or directs the caller to the appropriate party.

Responds to initial Sales lead requests, completes Lead Information Sheet, determines lead quality with Sales Manager, and schedules in-home consultation. Review and maintain lead/customer info (Log calls, tasks, update info, and Status) in Serviceminder and QuickBooks (for contracted customers only).

Performs basic accounting functions related to billing including but not limited to estimate processing, invoicing, creating deposit slips, bill processing, small operations orders and follow-up.

Supports and maintains positive relations with all subcontractors and vendors. Submit material orders for contracted projects and follows up on delivery times and freight claims with respective vendors/suppliers.

Participates in marketing, promotions, and customer service management, including but not limited to service satisfaction and client referral programs. Manages internet and social media platforms in conjunction with KS Home Office staff.

Tracks inventory level of and places orders for all office and field service supplies.

KNOWLEDGE, SKILLS & ABILITIES

High School Graduate or equivalent.

Associate degree or educational equivalent preferred.

Graphic design and or marketing skills are a plus.

1-2 years or more office assistant experience, or the equivalent combination of education and on-the-job experience.

Experience with computers, computer software (Microsoft Office applications), and other relevant forms of technology, including the use of email.

Knowledge and experience with QuickBooks, Google Suite, Microsoft Suite.

Effective communication skills with employees at all levels.

Excellent organizational skills, with a demonstrated ability to organize, plan and prioritize multiple projects and deadlines in a fast-paced environment, with good attention to detail.

Self-motivated, with a dedication to keeping up to date professionally, and applying new knowledge to the job.

<p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Kitchen Solvers. </em></p>