Maintenance Technician for Automated System
Working 12-hour shifts in a rotation
Location: Joliet, IL, USA
What you get
Corporate Social Responsibility - including recycling, sustainability, and volunteering
Low-cost Medical, Dental, Vision, Life insurance, Flexible Spending Accounts, short-term & long-term Disability coverage
401(k) with a 5% employer match and no vesting
Paid Vacation 15 days & Holidays 12 days
Profit Sharing
Paid Parental Leave
Subsidized child-care
Tuition Reimbursement
Pet Insurance
What you will do As a Maintenance Technician, you will be expected to provide industrial Electrical/Mechanical expertise as part of a team that maximizes equipment utilization and efficiency.
Functions and Responsibilities
Rectify electro-mechanical faults and specialist technical assistance as a support technician
Respond to emergency calls on customer sites
Be safety conscious in all activities, demonstrate a track record of owning problems, and promote successful completion of the tasks
Provide first-class response to customer, ensuring as reasonably and practical as possible a first-time-right policy
Provide emergency breakdown and specialist maintenance support
Handle set up and calibration of precision automation equipment
Create strong effective working relationships with Customer and their operational agents to enable Knapp to provide superior service
Train customer’s maintenance team
Provide experience and expertise in the installation of conveyor and precision automation equipment
Ensure that reports are well-written and legible
Execute site quality procedures, safety, and any statutory procedures
Participate in regular meetings to discuss activities and progress
Provide specialist maintenance service support to the Customer’s installed system
Ensure all spare parts usage issues are logged promptly with the Knapp Spare Parts team
Ensure proper care and maintenance of the tooling and equipment
Ensure that all time sheets and documents are accurate and legible; submitted to Knapp biweekly for approval
Experience in mechanical strip-down/re-assembly, basic field wiring, machine calibration, and system testing
Ability to work against a timeframe to complete reactive repairs
Interact with on-site management keeping them informed of repair and maintenance progression and addressing their concerns in a professional manner
Show hands-on ownership of issues to achieve a quick time resolution
Ability to appreciate health & safety considerations, carry out risk assessments
Mechanical aptitude, including the ability to read assembly drawings
Ability to operate hand tools and assemble parts onto equipment
Ability to follow set instructions, assembly drawings, and checklists
Strong attention to detail and exceptional follow-up skills
Excellent communication and customer service skills
Computer literate with basic Microsoft Office skills
Appreciation of cultural diversity
What you need
Degree in Electrical or Mechanical Engineering or equivalent work experience is a plus
3 - 8 years of verifiable progressive experience as a Maintenance Repairman, Maintenance Electrician, Machine Repairman, or Industrial Maintenance Engineering
Experience in repairing various types of machinery systems, including electrical, mechanical, pneumatic, and hydraulic systems
Bilingual (English/Spanish) and or (English/German) preferred but not required
Experience in equipment maintenance, modifications, and design preferred
Strong problem-solving capabilities
Provide a unique interpretation of our systems to customers
Theoretical and operational experience in the repair, troubleshooting, and maintenance of PLC-based machinery, highly automated and robotic equipment, and control systems
Network equipment interfaces are a plus
Hands-on experience committed to improving processes, process-oriented mentality
Experience in reducing costs through processes and efficiencies
Conditions and Environment
Authorization to work in the U.S. and/or Canada
Passport or ability to obtain a passport
Weekends and overtime as required by work
Possible travel required
Professional office etiquette
Physical requirements may include: Sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds, and reading
Who we are Company - KNAPP
At KNAPP (pronounced K-NAP, not Nap!) "We Make Complexity Simple" by using cutting-edge technologies to deliver groundbreaking solutions for our clients. By leveraging the latest software, AI, and Robotics technology we are disrupting the logistics automation industry. We work with the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.
We are a global company with our US headquarters right outside of Atlanta, GA. We specialize in dock-to-dock automation of the supply chain process for both B2B (Business to Business) and B2C (Business to Consumer.) With over 6,000 people in our group worldwide, we are different than most other supply chain automation companies in that we not only offer robotics but also offer software-based solutions as well. We also reinvest 7% of our revenues in R&D ensuring a strong and vibrant future! Come help us change the world! For more information, visit www.knapp.com.