PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships, and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing health challenges.

PATH is distinguished by our long history of successful work in noncommunicable diseases (NCDs) for over 20 years. We have experience developing and scaling appropriate approaches and technologies to improve access to quality NCD care for diabetes, cardiovascular disease and breast and cervical cancer in low to middle income countries. PATH has done groundbreaking work integrating NCDs into Primary Healthcare and establishing innovative access points to care in the community; established the Coalition for Access to NCD Medicines and Products and serves as the secretariat; and works across sectors with partners to change the global and national NCD landscape.  Work has included advocating for policy change, building the capacity of health workers at all levels, empowering communities to seek comprehensive services and improving access to medicines and products.  This is an exciting and growing program at PATH with a primary goal to reduce preventable morbidity and mortality by using innovation and technology to increase access to NCD prevention and care.

PATH is currently recruiting a Senior Program Assistant to work with the NCD team and provide essential administrative and programmatic support for the NCD team. The Senior Program Assistant will be based in PATH’s Washington, DC or Seattle, WA offices.

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SPECIFIC DUTIES AND RESPONSIBILITIES INCLUDE:

• General administrative support, such as scheduling internal and external meetings, making logistical arrangements, managing RSVPs, assist in generating meeting materials, using audience engagement platforms like Mentimeter, taking notes, and highlighting and tracking action items
• Coordinate the invoicing, collection, and tracking of member dues for the Coalition for Access to NCD Medicines and Products (of which PATH is the Secretariat)
• Provide event planning and logistical support, including scheduling workshops and other events, coordinating event-related logistics, organizing event-related materials, capturing attendee contact information, and drafting meeting notes and coordinating review, distribution, and filing
• Provide knowledge management support, utilizing Teams, SharePoint, Box, OneNote, and Smartsheet and maintain and update these resources as needed
• Coordinate the Twitter & LinkedIn social media presence for the NCD Program and Coalition for Access to NCD Medicines and Products, promoting and publicizing events, blogs, and other program highlights
• Collaborate with Program Assistants in other divisions and departments to maintain general department listservs, email distribution lists, electronic filing systems, and department calendars, and collaborate on general administrative support to maintain coordinated and organized team logistics
• Coordinate periodic procurement of both services and supplies and work with PATH procurement and administrator to manage vendors and suppliers
• Assist project leads with project management tasks related to tracking project deliverables and donor reporting
• Assist with research and information gathering to support proposals and projects. Coordinate the drafting, editing, proofreading, and production of various documents, presentations and communication materials intended for internal and external audiences to ensure quality, Including creating production calendars and ensuring submission deadlines are met
• Support the NCD program and the Coalition with refreshing and maintaining our online content and web information
• Perform other tasks as assigned, and in alignment with team priorities

Required Skills Required Experience

• Bachelor’s degree plus a minimum of 3 years of directly related administrative and program support experience, or an equivalent combination of education and experience
• Excellent interpersonal and intercultural skills and ability to work in a multi-cultural work environment
• Excellent computer skills using MS Office Suite required, particularly Excel, PowerPoint, OneNote and SharePoint. Additional software experience desired such as Smartsheet, Mentimeter, Miro
• Ability to be pro-active and anticipate potential issues
• Proven effective support for multiple individuals and adaptable to changing priorities
• Strong organizational and prioritization skills, but also adaptable to changing priorities; high level of attention to detail; effective under deadlines
• Excellent verbal and written communication and interpersonal skills
• Excellent proofreading and editing skills
• Ability to work with and juggle tasks and priorities of multiple teams across diverse backgrounds, and various professional levels
• Collaborative working style with the ability to independently and proactively initiate and coordinate projects across departments within a large organization
• Proven effectiveness working in a team environment with minimal supervision
• Cover letter is required

• Bachelor’s degree in Business Administration, Communications, Computer Science, Engineering, Marketing or related discipline, or equivalent experience

• MBA or relevant Master's degree may substitute for up to two years of related experience

• Minimum four years of related experience learning client marketing environments and developing seasoned client interaction skills

• Previous sales or client support experience working with a Business Intelligence tool

• Proactive and positive attitude with diplomacy; willingness to take responsibility

• Must be able to effectively develop and implement strategies to meet the organization’s client delivery goals

• Must be able to work with team in a collaborative format and clearly communicate objectives in a team setting

• Analytical skills with the ability to identify the business context of the client’s need for information and how the client’s need for information relates to a business need

• Strong communication skills, both written and oral, including the ability to relate to clients across all phases of the client life-cycle

• Must be able to relate to clients across a broad range of communication preferences including being very comfortable talking about the technical aspects of data, what the data means, and how the data can be used to improve business outcomes

• Professional consulting skills with the ability to form and maintain client relationships

• Awareness and understanding of company core competencies

• Apply industry knowledge and technical experience to identify and implement process improvement

• High degree of flexibility, motivation and drive

• Demonstrated problem-solving skills

• Ability to demonstrate sensitivity and judgment in dealing with difficult clients and problem situations, and managing client expectations

• Ability to recognize a client’s business and process problems.  Must be able to prevent or resolve problems with the client relationship.  Ability to anticipate and prevent problems with meeting client needs.

• Ability to build credibility with the client team by delivering consistently and meeting expectations

• Ability to translate and converse about technical and analytical issues to technical and non-technical contacts, and prepare and deliver formal presentations

• Ability to understand and resolve client issues

• Ability to interact effectively with clients, managers, and coworkers

• Ability to prepare and deliver written documents of the highest quality under tight deadlines

• Ability to perform multiple tasks in deadline-driven environment

• Success in diagnosing business challenges and building and executing the strategic plans that yield positive results

• Willingness to learn and help develop new processes