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Customer Quality Engineer

PATH

Customer Quality Engineer

National
Part Time
Paid
  • Responsibilities

     

    PATH is currently recruiting for a PROJECT ASSOCIATE, Knowledge Management to provide support to the rice fortification projects in the Family Health portfolio of India and South Asia Program.

     

    PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships, and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing health challenges.

     

    ABOUT THE PROGRAM:

     

    PATH has been a global leader over two decades working on rice fortification technology advancement, building evidence, and implementing in multiple countries. Many pilots conducted over the years by PATH demonstrated operational feasibility of distribution of fortified rice through safety net programs and open market in India.

     

    PATH’s rice fortification program in India has already benefitted about 1 million people. It has the potential to reach 800+ million people in India, especially women and children through the government’s safety net programs, making it a viable tool for addressing vitamin and mineral deficiencies at scale. Scaling up rice fortification will therefore not only improve the health of India’s families and communities but improve the productivity of the country at large. The Government of India and other stakeholders such as FSSAI and NITI Aayog have acknowledged the importance of rice fortification and need to introduce it through various safety net programs in India. PATH additionally also has advanced and commercialized the Ultra Rice technology, filling an important market gap in the range of solutions for addressing micronutrient malnutrition. PATH’s Ultra Rice® technology packs vitamins and minerals into extruded rice grains made from rice flour.

     

    Over the last few years, PATH has been a technical partner to the national government’s Food Safety Standards Authority of India (FSSAI). PATH has played an imperative role in guiding FSSAI on the regulation for staple foods and is now working with FSSAI, its newly established Food Fortification Resource Centre (FFRC), and state governments to scale-up rice fortification in the government’s safety net programs. PATH is also supporting FFRC in developing a national repository on food fortification evidence and implementation tools including quality control and assurance tools. PATH’s advocacy with government has led to introduction of fortified rice in MDM program in several states including Andhra Pradesh, Rajasthan, Karnataka, Chandigarh. PATH is also providing support in Delhi, Odisha, Haryana, Gujarat, Goa, Assam and West Bengal to initiate rice fortification program. PATH India team is also supporting scale up of rice fortification in Myanmar and plans to scale it up in Africa, Bhutan and other south Asian countries.

     

     

    ROLE & RESPONSIBILITIES: 

     

    • Support the national team in documentation, to develop a region wide knowledge management and learning strategy and roll out the same;
    • Understand project’s knowledge needs and requirements (short-term or long-term);
    • Deliver targeted insight products using internal knowledge and external sources;
    • Support the project prepare materials for events such as Summits and Conferences;
    • Support the creation and update of knowledge assets including: reports, presentations, donor updates, competitive intelligence, industry research etc.;
    • Support to maintain, manage and develop the project’s knowledge infrastructure;
    • Share best practices and tactical knowledge across functions, practice areas and teams;
    • Engage with and build relationships with key stakeholders and leaders;
    • Track progress and measure value of KM assets (quantitative/qualitative);
    • Support in the creation for media and social media content when required;
    • Collaborate with learning teams on the various platforms, tools, templates and resources.
    • Support the team in other assigned tasks;

     

     

     

    Required Skills Required Experience

     

    • Master’s degree in social sciences, communications, public health or related field;
    • 2-5 years of relevant experience in knowledge management and documentation;
    • Excellent technical support skills using tools like Office, Box and G-Suite;
    • Excellent organizational skills and attention to detail and problem-solving skills;
    • Experience using knowledge management systems;
    • Ability to evaluate and administer, as appropriate, knowledge management technologies;
    • Demonstrated ability to develop/design new systems and/or approaches in the knowledge management space;
    • Having an understanding of development and the public health sector is preferred;
    • Able to prioritize to meet deadlines, be flexible and adapt to changing conditions;
    • Excellent written and verbal communication and interpersonal skills.

     

     

    MUST HAVE LEGAL AUTHORIZATION TO WORK IN INDIA.

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    PATH IS DEDICATED TO BUILDING AN INCLUSIVE WORKFORCE WHERE DIVERSITY IS VALUED.

     

    PATH IS AN EQUAL OPPORTUNITY EMPLOYER. EVERY QUALIFIED APPLICANT WILL BE CONSIDERED FOR EMPLOYMENT. PATH DOES NOT DISCRIMINATE BASED ON RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY OR ORIENTATION, GENETIC INFORMATION, AGE, NATIONAL ORIGIN, MARITAL STATUS, DISABILITY STATUS, POLITICAL IDEOLOGY, MILITARY OR PROTECTED VETERAN STATUS, OR ANY OTHER CHARACTERISTIC PROTECTED BY APPLICABLE FEDERAL, STATE, OR LOCAL LAW.

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    PATH HAS BECOME AWARE OF SCAMS INVOLVING FALSE JOB OFFERS.

    Please advise:

    • PATH will never ask for a fee during any stage of the recruitment process.
    • All active jobs are advertised directly on our career's page.
    • Official PATH emails will always arrive from an @path.org address or @silkroad.com address.

     

    PLEASE REPORT ANY SUSPICIOUS COMMUNICATIONS TO CAREERSITEHELP@PATH.ORG

     

     

     

  • Qualifications
    • Required to obtain Lockout/Tagout certification
    • Required to have HACCP certificatio