Job Description
Company Description Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.
The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.
Job Description We are currently seeking an energetic, organized and detail-oriented Customer Service Representative to assist the photocopy department . This position requires an organized individual to research, follow up, schedule the pickup and delivery of records for the legal industry. Hours are Monday through Friday from 8 am - 5 pm. Full benefits, including medical, dental, vision, flexible spending account, life, LTD, PTO, paid holidays and 401K are offered to full time employees.
Qualifications Exceptional written and verbal communication skills. General knowledge of Microsoft Office (Word, Excel & Outlook for email). Ability to concentrate on detailed work for significant amounts of time while responding appropriately to interruptions. Demonstrated skills and proactively identifying and solving problems. Keyboard in excess of 30 WPM. Demonstrated interest and aptitude for acquiring advances computer skills. Some knowledge of word procession, spreadsheets and text editing programs are helpful.
Additional Information The working environment is office based. Within the scope of performing the usual and ordinary job functions, the following physical demands are required: significant fine finger dexterity and some kneeling, crouching, lifting, carrying, pushing and/or pulling. Generally the job requires 80% sitting and/or 20% walking/standing. All your information will be kept confidential according to EEO guidelines.