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Technical Support Engineer (RPA)

Del Monte Fresh Produce Inc.

Technical Support Engineer (RPA)

Kansas City, MO
Full Time
Paid
  • Responsibilities

    PURPOSE OF POSITION:

    This position will be responsible for fostering and enhancing internal/external, sales performance, customer service and achieving revenue and margin goals and objectives. In this role, the position will require to give the company a dominant presence within the sales area. The individual will also collaborate with other departments to promote company’s product line and ensure continued satisfaction and success.

     

     ACCOUNTABILITIES:

    • Develop and manage strategic plans, budget, volume and revenue objectives, ensuring targets are met while controlling sales initiatives, in order to achieve budgeted goals.
    • Manage sales strategy by forecasting future demands, volume and revenue projections to ensure compliance of the objectives.
    • Expand sales opportunities within the region by developing and maintaining relationships with existing and new customers, to comply with and increase sales goals.
    • Manage the day-to-day contact and resolve customer issues by addressing potential problems and suggesting solutions to assure customer satisfaction.
    • Build market intelligence, by analyzing market conditions as regards to supply and demand, to identify new opportunities for growth.
    • Manage portfolio and review accounts receivables to achieve minimal days outstanding on payments.
    • Negotiate pricing and volume with assigned customers to achieve sales objectives.
    • Perform product allocation when demand exceeds supply, handling and processing of sales allowances, in order to increase sales revenues.
    • Manage customers’ order entry systems, by creating sales orders for customers, assign carriers, and manage daily changes.
    • Conduct weekly market checks/quality report and ranking, to evaluate sales initiatives and identify profitability.
    • Special projects as assigned.

     

    MINIMUM SKILLS REQUIRED:                                   

    • 4 year Degree (Business or related field), from an accredited institution, and/or equivalent work experience.
    • At least 5 years fresh produce sales experience (i.e. large retailers, wholesalers, food service and small independent and cash customers).
    • Knowledge of Microsoft Office programs (i.e. Excel, Word and Outlook, etc.).
    • Knowledge of logistics involved within the produce industry.
    • Excellent communication skills (i.e. written and oral).

     DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H

     ---------------------------------------------------------------------------------

    Required Skills Required Experience

  • Qualifications

    Required Skills and Knowledge:

     

    • Experience in network trouble shooting skills in an enterprise environment.
    • Experience with network software diagnostic tools, such as Wireshark and Fiddler.
    • Familiarity with Windows diagnostic tools, such as Process Monitor and Event Viewer.
    • Knowledge of and experience with Microsoft Office (Word, Excel, Visio, PowerPoint).
    • Experience supporting Enterprise wide Java and/or .NET software projects.
    • Experience with web development technologies including HTML5, CSS3, Ajax, and Javascript.
    • Fluency in Japanese is a must while Fluency in English is a plus

     

    Desired Skills and Knowledge:

     

    • J2EE Application Server such as Apache Tomcat, Websphere, or Weblogic
    • XML and JSON
    • SOAP and/or REST based web services
    • TCP/IP communication as related to HTTP, HTTPS, TCP, UDP
    • VMWare
    • Microsoft IIS
    • SQL
    • Oracle
    • MySQL
    • Windows Server Operating Systems
    • Linux Server Operating Systems
    • High Availability Load Balancing concepts
    • Proprietary Software Support