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Sales Support Representative

Kofax

Sales Support Representative

Barnegat, NJ
Paid
  • Responsibilities

    Job Purpose: Support Direct Sales Team and reseller team

    Key Responsibilities:

    • Order packaging for eventually delivery of orders, including verifying credit, discount approvals, contracts and policies.
    • Resolve Licensing issues
    • Outbound calling to Kofax Resellers (Silver and Gold Partners)
    • Assist Resellers with knowledge transfer.
    • Lead assignment and follow up
    • Interact and Assist with various end user requests
    • Prepare Quotes and verify Configurations
    • Assist in temporary license activation issues
    • Provide information for RFP responses
    • Provide training and onboarding assistance for new hire Sales representatives and executives

    Required Skills

    • Experience with ERP & CRM systems (AX database & SFDC in Kofax)
    • Fluent language skills in English & local language as a minimum, preferably German
    • Intermediate or Advanced knowledge of Microsoft Word, Excel and Powerpoint.
    • Excellent telephone communication skills.
    • Strong mathematical aptitude.
    • Attention to detail.

    Required Experience

    • Bachelor Degree Preferred but not required
    • Effective written and verbal communication skills.
    • Effective PC skills, navigation, search functions and Outlook.
    • Intermediate or Advanced knowledge of Microsoft Word, Excel and Powerpoint.
    • Ability to interact and communicate with all levels of an organization both internally and externally.
    • Ability to analyze and present data in a way that meets the needs of the recipient.
    • Ability to thrive in a team environment or individually.
    • Capable of handling multiple tasks and projects simultaneously.

    KOFAX, INC. IS AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V

  • Qualifications
    • Experience with ERP & CRM systems (AX database & SFDC in Kofax)
    • Fluent language skills in English & local language as a minimum, preferably German
    • Intermediate or Advanced knowledge of Microsoft Word, Excel and Powerpoint.
    • Excellent telephone communication skills.
    • Strong mathematical aptitude.
    • Attention to detail.