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Manager, Technical Support

Del Monte Fresh Produce Inc.

Manager, Technical Support

Chicago, IL
Full Time
Paid
  • Responsibilities

    PURPOSE OF POSITION:       

     

    Product Manager, Service Provider shall hire and/or assign a single member of its staff be responsible for TPC’s daily fulfillment and purchasing operations. The Program Manager will be fully dedicated to TPC’s account and will spend 95% of time on TPC functions. Fulfillment Duties include but no limited to and generating new customer relations. In this role, will also work closely with Distribution Centers, FOB, sales manager, and Operations to manage inventory and coordinate new product releases.

     

     

    ACCOUNTABILITIES:     

     

    • Overseeing and directing floor fulfillment staff.
    • Training and enforcing storage, fulfillment operations Working with TPC on-site manager and achieving quality and error rate expectations
    • Purchasing duties include but are not limited to identifying and onboarding new produce vendors in collaboration with TPC to fit TPC’s product list
    • Obtaining advance and seasonal produce pricing at the request of TPC
    • Updating order quantities based on projections
    • Ensuring on time product delivery to match weekly timeliness
    • Communicating relevant quality and market conditions
    • Yielding produce for size and count upon delivery
    • Attending meetings and calls
    • Meeting all deadlines as required by TPC.
    • The Program Manager will make himself/herself available daily and will participate in all agreed upon meetings and calls
    • Responsible for achieving all deadlines
    • Program Manager will have access to internal TPC foods and is required to work within Google Sheets, email and other systems as provided by TPC

     

    MINIMUM SKILLS REQUIRED:

     

    • College Degree (in a related field) from an accredited institution, and/or equivalent work experience.
    • At least 5 years prior sales experience in a similar role working with perishable products.
    • Experience in Food Safety FSMA.
    • Must possess HACCP Certification. 
    • Well versed in Google Programs.
    • Knowledge of Microsoft Office programs (i.e. Excel, Word, PowerPoint and Outlook, etc.).
    • Strong product and transportation knowledge, including a good understanding of the fresh produce industry.     
    • Excellent interpersonal, organizational, analytical and communication skills (i.e. oral and written).
    • Flexibility to travel (Approximately 25%)

     

     

    PLEASE NOTE: THIS POSITION DOES NOT QUALIFY FOR RELOCATION EXPENSES.


    DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H


    Required Skills Required Experience

  • Qualifications

    Ability to read and follow scheduling requirements to meet customer drop dates.

    Ability to operate a forklift and organizational skills for warehouse staging.

    Ability to work in conjunction with USPS employees on site for inspection of loads and delivery drivers.

    Must have basic mathematic skills, basic computer skills, and have good attention to detail.

    Ability to work independently and make sound decisions.

    Ability to operate forklift.

    Physically, employee will be required to climb up and down, to lift arms above head and to lift heavy weights up to 50 lbs, ability to speak, to hear and to see.