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IT User Support Specialist

New York City Department of Education .

IT User Support Specialist

New York, NY
Full Time
Paid
  • Responsibilities

     

    NOTE: POSITION IS ONLY OPEN TO CURRENT DOE EMPLOYEES.

     

    _(THOSE WHO PREVIOUSLY APPLIED NEED NOT RE-APPLY) _

     

    POSITION SUMMARY: The Community Associate, OACE will perform duties that directly relate to OACE outreach efforts, including ongoing work with existing partnership organizations, the local community, and the introduction of new community partnerships. This entails establishing, maintaining, coordinating and monitoring partnerships and community development programs associated with various departments within OACE. Current partnerships and community programs include a wide range of non-profit and corporate partnerships. Performs related work.

     

    REPORTS TO: Principal

     

    KEY RELATIONSHIPS: Maintains positive professional relationships with the entire school community, including students, parents, community partners, and faculty.  The Community Associate serves as a liaison between the principal, the school community, and the larger community outside of school.

     

    RESPONSIBILITIES

     

    • Maintains computer-based record-keeping systems with community partner information and contacts.
    • Coordinates contact with parents and the school-based community to elicit their support and participation in school-based and community activities, parent meetings, workshops, musical productions and volunteer activities.
    • Increases and develops relationships with community based organizations. Facilitates regular community based meetings and events.
    • Develops a wide range of community contacts that will volunteer, partner, or provide resources to OACE.
    • Maintains ongoing contact with community organizations that are involved with providing services to support OACE’s educational programs.
    • Makes connections with community based organizations to increase community support and to communicate any change in the needs of OACE’s student population.
    • Assists OACE students and staff in building relationships with external partners.
    • Assists in coordinating, improving and maintaining community services and relationships with OACE.
    • Coordinates various outreach programs between OACE and various community-based organizations.
    • Assists with written and telephone communication with parents, partners and the community.

     

    QUALIFICATIONS REQUIREMENTS:

     

    MINIMUM

     

    1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
    2. Education and/or experience which is equivalent to “1” above.

     

    PREFERRED

     

    • Team player who is able to work closely with all members of OACE and outside community.
    • Public speaking ability and good people skills. Ability to interact with people at all social and economic levels.
    • Proficiency with Microsoft Office applications.
    • Ability to work with students, parents, teachers and supervisors.
    • Knowledge of educational program objectives.
    • Strong comprehension and literacy skills, with the ability to trouble shoot complex issues when necessary.

     

    SALARY: $38,235+

    (Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

     

    PLEASE INCLUDE A RESUME AND COVER LETTER WITH YOUR APPLICATION. 

     APPLICATIONS WILL BE ACCEPTED THROUGH JUNE 30, 2020, UNTIL 3:00 P.M.

    NOTE: THE FILLING OF ALL POSITIONS IS SUBJECT TO BUDGET AVAILABILITY AND/OR GRANT FUNDING. 

     

    AN EQUAL OPPORTUNITY EMPLOYER

    It is the policy of the Department of Education of the City of New York to provide equal employment opportunities without regard to actual or perceived race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, unemployment status, caregiver status, consumer credit history, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation.  For more information, please refer to the DOE Non-Discrimination Policy.

    Required Skills Required Experience

  • Qualifications

    General knowledge to set up and maintain a variety of single function, hand and foot automated bindery machines, such as staplers, punches, drills and binding-glue devices.  Under the direction of the operator, apply working knowledge assist in the set-up of more complicated binding machinery.  Ability to make machine adjustments for differences in paper size or thickness, hole or margin distances, paper folds or other work requirements or material characteristics.  Knowledge of basic arithmetic and fractions.  Ability to apply such knowledge while accurately locating materials on machine surfaces.  Skill in using hand tools (i.e. rulers, screwdrivers, wrenches) to make machine adjustments.  Ability to set up, arrange, and hand collate as well as to fan, jog and stack various sizes of paper neatly.