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Host - Growing Upscale Casual Concept

Kona Grill Restaurants

Host - Growing Upscale Casual Concept

Franklin, TN +3 locations
Full Time
Paid
  • Responsibilities

    People are the Heart of Kona Grill, so it’s important for us to find passionate individuals to join our family. Whether we’re cooking a meal, serving a guest or helping each other, we see every moment as an opportunity to show our excitement and purpose. We offer careers, not just jobs, so we are looking for spirited and passionate people to engage in our training program to learn and grow within the company. If you take pride in providing exceptional service, then we know you will love being a part of the Kona culture.

    Host

    The hosts’ responsibility is to greet all guests who enter the restaurant with passion and enthusiasm.

    Key Responsibilities (but not limited to):

    Graciously escorts guests to their table, and provides menus to them once seated

    Coordinates the operation of the dining room during meal service periods, adjusting seating flow in such a manner as to balance guests among the various service stations

    Takes all to-go orders and re-confirms to guest to ensure proper items are rung into the point of sale system

    Answers telephone calls to the restaurant

    Takes reservations

    Job Requirements:

    Must have professional appearance and attitude

    Prior experience working in high volume or fast casual dining restaurant environment preferred

    Demonstrated customer service experience

    Experience working in a fast paced working environment

    General knowledge of computers and the ability to learn new programs quickly

    Ability to transport and carry objects weighing up to 30 lbs. numerous times throughout the shift

    Ability to stand and exert well-paced mobility for periods up to 8 hours

    Ability to deal with multiple tasks effectively and establish priorities

    Ability to communicate effectively, including the ability to speak and write in English

    Ability to listen effectively, process information quickly, and transfer knowledge to others in order to ensure standards of quality are met consistently

    Saluda a todos los clientes que entran en el restaurante; Gentilmente acompañan a los clientes a su mesa, y ofrece menús a ellos una vez sentados; Coordina el funcionamiento del comedor durante los períodos de servicio de comida, el ajuste de flujo de asientos de una manera tal como para equilibrar los clientes en las diversas estaciones de servicio. Toma los pedidos para llevar y vuelve a confirmar al cliente para asegurar alimentos adecuados cuando van pasando en el sistema de punto de venta; Responde las llamadas telefónicas al restaurante; Acepta reservaciones; Debe tener apariencia profesional y la actitud; La experiencia previa de trabajo en un volumen alto o rápido ambiente del restaurante de comida casual preferido; Demostrar la experiencia de servicio al cliente; Experiencia de trabajo en un entorno de trabajo de ritmo rápido; El conocimiento general de computadoras y la capacidad de aprender nuevos programas de forma rápida; Capacidad de transportar y llevar objetos que pesan hasta 30 libras. en numerosas ocasiones a lo largo del turno; Capacidad para soportar la movilidad y ejercer bien establecido el paso por períodos de hasta 8 horas; Capacidad para hacer frente a múltiples tareas de forma eficaz y establecer prioridades

    Kona Grill Offers:

    Growth Opportunities

    Competitive Pay

    Comprehensive Training Program

    Flexible Work Schedule

    A Fun Fast-paced Work Environment

    Paid Time Off (must be eligible)

    Health Benefits (must be eligible)

    Our Mission: Make Every Experience Exceptional

    Who We Are:

    We have a scratch kitchen and use only the freshest ingredients

    We provide the ultimate hospitality that makes every guest’s experience exceptional, every time

    We offer diverse choices in food, atmosphere, and more so guests get a new experience each time they visit

  • Locations
    Meridian, ID • Baton Rouge, LA • Franklin, TN • Austin, TX