Host - Growing Upscale Casual Concept
People are the Heart of Kona Grill, so it’s important for us to find passionate individuals to join our family. Whether we’re cooking a meal, serving a guest or helping each other, we see every moment as an opportunity to show our excitement and purpose. We offer careers, not just jobs, so we are looking for spirited and passionate people to engage in our training program to learn and grow within the company. If you take pride in providing exceptional service, then we know you will love being a part of the Kona culture.
Host
The hosts’ responsibility is to greet all guests who enter the restaurant with passion and enthusiasm.
Key Responsibilities (but not limited to):
Graciously escorts guests to their table, and provides menus to them once seated
Coordinates the operation of the dining room during meal service periods, adjusting seating flow in such a manner as to balance guests among the various service stations
Takes all to-go orders and re-confirms to guest to ensure proper items are rung into the point of sale system
Answers telephone calls to the restaurant
Takes reservations
Job Requirements:
Must have professional appearance and attitude
Prior experience working in high volume or fast casual dining restaurant environment preferred
Demonstrated customer service experience
Experience working in a fast paced working environment
General knowledge of computers and the ability to learn new programs quickly
Ability to transport and carry objects weighing up to 30 lbs. numerous times throughout the shift
Ability to stand and exert well-paced mobility for periods up to 8 hours
Ability to deal with multiple tasks effectively and establish priorities
Ability to communicate effectively, including the ability to speak and write in English
Ability to listen effectively, process information quickly, and transfer knowledge to others in order to ensure standards of quality are met consistently
Saluda a todos los clientes que entran en el restaurante; Gentilmente acompañan a los clientes a su mesa, y ofrece menús a ellos una vez sentados; Coordina el funcionamiento del comedor durante los períodos de servicio de comida, el ajuste de flujo de asientos de una manera tal como para equilibrar los clientes en las diversas estaciones de servicio. Toma los pedidos para llevar y vuelve a confirmar al cliente para asegurar alimentos adecuados cuando van pasando en el sistema de punto de venta; Responde las llamadas telefónicas al restaurante; Acepta reservaciones; Debe tener apariencia profesional y la actitud; La experiencia previa de trabajo en un volumen alto o rápido ambiente del restaurante de comida casual preferido; Demostrar la experiencia de servicio al cliente; Experiencia de trabajo en un entorno de trabajo de ritmo rápido; El conocimiento general de computadoras y la capacidad de aprender nuevos programas de forma rápida; Capacidad de transportar y llevar objetos que pesan hasta 30 libras. en numerosas ocasiones a lo largo del turno; Capacidad para soportar la movilidad y ejercer bien establecido el paso por períodos de hasta 8 horas; Capacidad para hacer frente a múltiples tareas de forma eficaz y establecer prioridades
Kona Grill Offers:
Growth Opportunities
Competitive Pay
Comprehensive Training Program
Flexible Work Schedule
A Fun Fast-paced Work Environment
Paid Time Off (must be eligible)
Health Benefits (must be eligible)
Our Mission: Make Every Experience Exceptional
Who We Are:
We have a scratch kitchen and use only the freshest ingredients
We provide the ultimate hospitality that makes every guest’s experience exceptional, every time
We offer diverse choices in food, atmosphere, and more so guests get a new experience each time they visit