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Service Assistant - Growing Upscale Casual Concept

Kona Grill Restaurants

Service Assistant - Growing Upscale Casual Concept

Austin, TX +1 location
Full Time
Paid
  • Responsibilities

    People are the Heart of Kona Grill, so it’s important for us to find passionate individuals to join our family. Whether we’re cooking a meal, serving a guest or helping each other, we see every moment as an opportunity to show our excitement and purpose. We offer careers, not just jobs, so we are looking for spirited and passionate people to engage in our training program to learn and grow within the company. If you take pride in providing exceptional service, then we know you will love being a part of the Kona culture.

    Server Assistant

    The Service Assistant’s primary function is supporting the service team to ensure a great experience for every Kona Grill guest.

    Key Responsibilities (but not limited to):

    Supporting the service staff in the mission of outstanding guest service while ensuring good FOH cleanliness, executing quality food delivery in a timely fashion, assisting in the proper maintenance of tables / bussing of tables, and light cleaning.

    The SA’s communication between the wait staff, kitchen and management must be clear and direct as this position is the catch‐all, to ensure that EVERY guest has a perfect Kona experience.

    The Service Assistant will also help maintain the restrooms.

    Job Requirements:

    Work experience in high volume or fast casual dining restaurant environment preferred

    Able to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

    Ability to transport and carry objects such as glass racks and ice bins weighing up to 40 lbs. numerous times throughout the shift

    Ability to stand and exert well-paced mobility for periods up to 8 hours

    Ability to deal with multiple tasks effectively and establish priorities

    Ability to communicate effectively, including the ability to speak and write in English

    Ability to listen effectively, process information quickly, and transfer knowledge to others in order to ensure standards of quality are met consistently

    La función principal del Asistente de servicio está apoyando el equipo de servicio para asegurar una gran experiencia para todos los clientes de Kona Grill. Esta posición es responsable de apoyar al personal de servicio en la misión de servicio excepcional al tiempo que garantiza una buena limpieza del restaurante, la ejecución de la entrega de alimentos de calidad en el momento oportuno, ayudando en el mantenimiento adecuado de las mesas / limpiando de mesas y limpieza rapida ligera. La comunicación de SA entre el personal de meseros, la cocina y los gerentes debe ser clara y directa ya que esta posición es egeneral, para asegurar que cada cliente tenga una experiencia perfecta de Kona. El Asistente de servicio también ayudará a mantener los baños.Experiencia de trabajo en un volumen alto o rápido ambiente del restaurante de comida casual preferido; Capaz de interactuar con el público y compañeros de trabajo de una manera amable, entusiasta y saliente; Capacidad de transportar y llevar objetos, tales como bastidores de vidrio y cubos de hielo con un peso de hasta 40 libras. en numerosas ocasiones a lo largo del turno; Capacidad para soportar la movilidad y ejercer bien establecido el paso por períodos de hasta 8 horas; Capacidad para hacer frente a múltiples tareas de forma eficaz y establecer prioridades

    Kona Grill Offers:

    Growth Opportunities

    Competitive Pay

    Comprehensive Training Program

    Flexible Work Schedule

    A Fun Fast-paced Work Environment

    Paid Time Off (must be eligible)

    Health Benefits (must be eligible)

    Our Mission: Make Every Experience Exceptional

    Who We Are:

    We have a scratch kitchen and use only the freshest ingredients

    We provide the ultimate hospitality that makes every guest’s experience exceptional, every time

    We offer diverse choices in food, atmosphere, and more so guests get a new experience each time they visit

  • Locations
    Meridian, ID • Austin, TX