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IT Specialist (Orange County)

Kurvana

IT Specialist (Orange County)

Costa Mesa, CA
Full Time
Paid
  • Responsibilities

    WHO ARE WE?

    Top Leading Premium Cannabis Company

    Established in 2014, Kurvana provides uncompromising cannabis products to those who need it most. Success for Kurvana began when a small group of dedicated experts became frustrated by the lack of transparency, accountability, and professionalism in the cannabis industry. Instead, Kurvana sought to revolutionize the industry through creative engineering, scientific discovery, and manufacturing excellence.

    Kurvana gathered an accomplished team led by Ph.D. scientists and engineers to create the best full-spectrum extract technically achievable. Years of research led to the development of Kurvana's proprietary extraction process, which maximizes purity while preserving the plant’s phytochemical fingerprint.

    JOB DESCRIPTION

    The IT Specialist is an entry level position responsible for performing any combination of the following duties to provide technical support to the company: assist in maintaining Windows server environment; network administration; support of hardware/software located on-premises, remote, and cloud environments; troubleshoot company smartphones, tablets, laptops, and desktops; assist in maintaining ERP and CRM environments; assist users to resolve technical issues, etc.

    Under the general supervision of their supervisor, responsibilities include monitoring application implementations and performance to ensure functionality for the company.

    Additional responsibilities include documenting infrastructure and hardware relations, configuring information systems, purchasing and procurement of resources, etc.

    PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

    • Performs troubleshooting and repairs on hardware and software issues for end-users

    • Monitors and performs routine maintenance on IT infrastructure including server and network devices

    • Maintains IT infrastructure including managing user accounts, software licenses, and hardware assets for security and compliance

    • Manages time effectively in completing work assignments, writing documentation, researching new IT trends and technologies, and studying for self-development and increasing IT competencies

    • Establish accounts for new users and assist with password or login problems

    • Maintains high ethical standards, professional working habits, and effective communication and strong rapport with senior management, office staff members and third-party contacts

    • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

    • Configures and maintains IT hardware and software according to company standards

    • Assists in planning and implementation of IT budgets, projects, and goals

    • Assists in projects and duties as assigned by Senior Management

    • Complies with all company policies and procedures

    • Any or all duties assigned by supervisor

    QUALIFICATIONS:

    • Associate’s or bachelor’s degree in computer science or related field
    • 2 years of experience or equivalent combination of education and experience
    • Must be proficient in a mixed computing environment that uses MacOS, Windows, Android, and iOS
    • In depth understanding of diverse computer systems, device management, account provisioning and networking
    • Willingness to solve complicated problems and see projects through to completion