LOCAL CANDIDATES ONLY, PLEASE DO NOT APPLY IF YOU PLAN TO COMMUTE.

Looking for a great opportunity? Insurance Customer Service Representatives are in demand. The majority of activity in this role is directed toward the retention of existing clients, however, there will be sales and prospecting opportunities. To learn more about our agency and how we can help you reach your financial goals APPLY TODAY!

** Fun with Insurance** We are a very busy Allstate Insurance and Financial Services office and are looking for our next great team member. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Customer Service Representative requirements are:

Property & Casualty license (not required)

Life & Health license (not required)

1-2 Years of Insurance Sales Experience (not required)

Demonstrated successful track record of meeting goals and quotas required.

Enthusiasm and belief about the role insurance and financial products play in people’s lives.

Proven track record of trustworthiness, dependability and ethical behavior.

Excellent communication skills: written, verbal and listening.

Must be awesome at talking with people

Customer Service Representative Responsibilities:

Perform Cancellation Audit on an ongoing/weekly basis

Contact all Renewals to discuss rates, coverage, and discounts

Coordinate the Claims and Claims Follow Up process

Cross-Sells Mono-line HH and HH w/out Auto or Home

Contacts all Non-Renewal clients for resolution/options

Follows up on all Inspection Rejections for resolution

Checks status on all new business and endorsements

Primary contact on all incoming phone calls

Prepares quotes, writes new business, and follows up on unsold quotes

Office drops to local businesses to create referral partnerships

Sets Financial Service Appointments for Agent and FS

Handles policy changes for customers

Takes payments from customers

Answers customer questions and follows up on unresolved issues

Opens office, stops call forwarding, obtains voice mail messages

Obtains/secures ALL “trailing documents” from clients

Participates in weekly Agency Training, required CE and Allstate training

Other duties as required

Insurance Sales Representative Benefits:

Base Salary plus a very competitive commission program

Great bonus potential if you are a top performer

Travel opportunities

Paid time off - for personal time and holidays

Outstanding preparation if you aspire to be a Allstate agent in the future

If you are motivated to succeed, are willing to obtain the proper licensing requirements and can see yourself in this role, please apply. We will follow up with you about the next steps in our interview process.