Job Description

Job Description

The Spirit of the Position:

The Revenue Coordinator is responsible for full accounts receivable function for the assigned location as well as greeting guests and creating a welcoming atmosphere for our employees, customers and clients by proving excellent service, answering all inbound calls, helping to resolve inquiries, complaints, etc. in a positive manner.

Pay: $22/hr

Status Non-exempt

Principal Job Duties:

• Responsible for all daily, weekly, monthly, and annual Parking Revenue and Ticket management, reporting, and reconciliation for the entire region’s portfolio.
• Answer telephone calls promptly and provide excellent customer service for clients, customers, employees, applicants, and managers.
• Responsible for creating forms and reports for all revenue/accounts receivable related items and analyzing and reconciling reports to find revenue variances.
• Regularly collect and process check payments from monthly parkers.
• Distribute hang tags, decals, etc., and all other necessary documents to customers.
• Assist customers with questions related to monthly parking.
• Inventory and Audit responsibility for all parking related consumables, including, but not limited to hangtags, decals, tickets, validations, etc. for all assigned locations.
• Responsible for financial reporting and reconciliation on a daily basis as it relates to monthly parking.
• Communicates all revenue related questions and concerns for clarification and reconciliation purposes.
• Other related duties as assigned.

Education:

• High school diploma or GED required.
• BA/BS Degree preferred.

Experience:

• 2+ years in an administrative role.
• 2+ years accounts receivable experience.
• Billing experience is required

Skills:

• Strong in person and phone relationship-building skills required.
• Ability to maintain professional working relationships with all levels of the organization.
• Ability to communicate professionally and effectively.
• Excellent organizational and follow-up skills.
• Ability to multi-task and strong attention to detail.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands:

• Ability to lift, push and pull at least 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

To be hired, all candidates must pass a background check and pre-employment drug screen.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.