JOB TITLE: NETWORK ENGINEER III

Location: North Fort Myers Business Office

Work Hours: M-F 8:00am – 5:00pm (hours may vary)

OUR BENEFITS INCLUDE:

• Company-wide annual incentive plan
• Medical, vision and dental insurance
• 401(k) plan with a generous 6% company match
• Company funded Pension Plan
• On-site wellness/medical facility
• Company paid Short- & Long-Term Disability insurance
• Health Savings Account with an employer contribution
• Flexible Spending Accounts
• Paid time off and paid holidays
• Wellness program with financial rewards
• Tuition reimbursement
• Group life insurance
• Critical Illness and Accident Insurance
• Pet Insurance

LCEC provides reliable, cost-competitive electricity to more than 230,000 customers throughout a five county service territory located in Southwest Florida.  We employ approximately 400 skilled employees and are one of more than 830 electric distribution cooperatives located throughout the United States.  LCEC has been recognized locally and statewide as an industry leader and continually receives acknowledgment for the work that our employees do in the community along with other civic, environmental and professional honors.

POSITION SUMMARY: This position is responsible for the design, installation, maintenance and support of LCEC's computing and network infrastructure.  This includes the Network Operating System, File, Application, Web, Email, VMware, Cisco VoIP, and SQL Servers.  Network management, monitoring, security infrastructure and documentation functions are integral parts of this position and require in-depth knowledge of various test equipment, protocols, applications and security systems.  Position provides 24-hours/day, 7-days/week support.

POSITION RESPONSIBILITIES:

LAN/WAN Network & Security Infrastructure:

• Maintenance and support of the LCEC Network Infrastructure including: Ethernet Switches, Routers, RAS, Wireless, and Mobile network equipment. Monitor the network and troubleshoot to resolve all connectivity issues. Report on any performance related problems and recommend solutions. Maintain up-to-date documentation on the entire network system.

• Network Design and routing configurations using dynamic protocols such as OSPF, BGP, VXLAN.

• Maintain and support LCEC security infrastructure including: Firewall’s, Intrusion Prevention systems (IPS), Access Control Lists (ACL), Enterprise Virus Protection, SPAM and content management systems.

• Provide information security support pertaining to regulatory compliance related activities such as PCI, CIP and Red Flag Rules.

• Primary contact for all commercial circuit outages and troubleshooting.

• Act as a project team member or leader as required to support new systems, services and process improvement initiatives.

• Collaborate with the Network Engineering team to research and recommend technology solutions for current and future business requirements to include cost/benefit analysis and determine budget requirements.

• All Route & Switch Protocols (OSPF, BGP)

• BGP Internet Routing & ISP peering

• Campus Fiber & Cable Plant Lifecycle

• Campus Network (Core, Distribution, and Access R&S)

• Cellular LTE Backup Solutions

• Colocation Communications

• Datacenter Cassette & Cabling Solutions

• Datacenter Fabric Lifecycle & Support

• Datacenter Backbone Interconnects

• Datacenter Asset Lifecycle

• DR / HA Solutions Engineering

• IDF Access Edge Support & Lifecycle

• Internet Edge & DMZ Support

• Internet Security DDoS Protection Lifecycle & Support

• LAN WiFi Client Access

• Load balancers

• MPLS WAN Network (Field Office & Substation Network Connectivity)

• Network & Systems Monitoring (SNMP / Netflow)

• NVR/DVR Support & Connectivity

• R&S Hardware Lifecycle

• Route & Switch Engineering

• SCADA & TWACS via MPLS Communications Support

• Substation Firewall Support & Lifecycle

• VMware & Server / Blade chassis Access Connectivity

• VMware NSX OSPF Routing & Access

• VoIP & SIP Circuit Support

• Plans, Designs, and Optimizes MPLS WAN Infrastructure.

• Provides technical leadership for communications solutions.

• Provides expert level support of network systems.

• Executes technology projects required by the business with relation to new/existing infrastructure enhancements and provides escalations in relation to maintenance of the existing network.

• Manages and maintains - 200+ network elements, switches, routers, firewalls

• Provides deployment and connectivity support for all applications, databases, and server platforms.

• Support Ethernet switching platforms, OSPF and BGP routing configuration, and support Firewall/IP security.

• Works with equipment vendors to identify bugs as well as integrate fixes and new features.

• Responsible to manage own projects and report progress / results.

• Document all designs, projects, and upgrades to existing and life cycled infrastructure.

• Knowledge of Cisco IOS and various competing vendor network operating systems.

• Knowledge of TCP/IP, including but not limited to IP, TCP, UDP, TACACS+, RADIUS, VRRP, HSRP

• Extensive L3 network routing protocol troubleshooting skills. (BGP, OSPF, MPLS, SD-WAN)

• Knowledge of Ethernet switching and related technology (e.g. load balancing)(including Layers 2, 4-7, content switching).

• Knowledge of QoS mechanisms and concepts.

• Experience with standard network change management and configuration policies.

• In-depth knowledge of network monitoring and other network administrative tools.

• Knowledge of firewall operation, security boundaries, and Access Control mechanisms to prevent unwanted access in support of the InfoSec standards and policies.

Network Operating System:

• Maintain and manage the Active Directory Domain. Manage all user accounts and file shares. Control access to network resources and maintain the highest possible level of Confidentiality, Integrity and Availability.
• Manage the Software Update Service (WSUS) to ensure that all required Microsoft system and application updates are kept current.

Server Farm:

• Manage and maintain all Intel based physical servers. Apply patches and critical updates as appropriate.
• Manage and maintain the VMWare virtual server infrastructure.
• Manage and maintain the Cisco Voice Over IP infrastructure and configurations.
• Manage and maintain all Windows Servers. Apply service packs, patches and critical updates as appropriate.
• Provide efficient and effective backup and recovery of systems and data utilizing Symantec NetBackup Manage and maintain the Exchange Server for the corporate email system.
• Support for web-based applications and the corporate intranet.

Business Continuity (BC) / Disaster Recovery (DR):

• Develop solutions to support LCEC’s requirements for business continuity, recovery time and recovery point objectives (RTO/RPO).
• Maintain redundant data centers, network & system infrastructure.
• Update BC/DR documentation to maintain a constant state of preparedness.
• Participate as active members of the infrastructure recovery team.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree Computer Science or related field. Required or
• 7+ to 10 Years experience in the computer industry maintaining and troubleshooting TCP/IP Networks. Required
• 2+ to 5 Years experience as a project manager or team leader. Required
• CCNP - Cisco Certified Network Professional. Required
• Expert level knowledge in the following areas: Switched and Routed Ethernet Networks; Router configuration (Cisco IOS); LAN/WAN/VoIP protocols; Fiber Optic and Wireless Networking; Network Management (SNMP); Remote Access/Radius; Firewall Administration; Internet Mail; stand alone and blade server management; virtual server technology. Required High
• Maintain effective working relationships with employees and customers at all levels within LCEC. Required
• Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Required
• Provide current and accurate information to all requesters, courteously and in a timely manner. Required
• Ability to use MS Office Applications such as Word, Excel and Visio. Required

PREFERRED QUALIFICATIONS:

• 2+ to 5 Years experience with Microsoft Exchange Server. Preferred
• 2+ to 5 Years experience as a project manager or team leader. Preferred
• 2+ to 5 Years experience with MS Project. Preferred
• Information Security Certification. Preferred
• Cisco Certified Internet Expert, CCIE. Preferred
• Equivalent combination of education, certifications and related experience.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands and working environment characteristics described here must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• PHYSICAL DEMANDS: Standing Occasionally, Walking Occasionally, Sitting Constantly, Lifting Occasionally up to 50lbs, Carrying Rarely, Pushing Rarely, Pulling Rarely, Climbing Rarely, Balancing Rarely, Stooping Rarely, Kneeling Rarely, Crouching Rarely, Crawling Rarely, Reaching Rarely, Handling Occasionally, Grasping Occasionally, Feeling Rarely, Talking Constantly, Hearing Constantly, Repetitive Motions Frequently, Eye/Hand/Foot Coordination Frequently,

• WORKING ENVIRONMENT: Constantly Air-conditioned office environment, Rarely Extreme cold, Rarely Extreme heat, Rarely Humidity, Rarely Wet, Occasionally Noise, Occasionally Hazards, Rarely Temperature Change, Rarely Atmospheric Conditions, Rarely Vibration.

STORM DUTY REQUIREMENTS.... RESPONDING TO STORMS WILL BE CONSIDERED A CONDITION OF EMPLOYMENT: LCEC provides critical services to our community during an emergency.  Employees are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our LCEC members.  Employees are required to work in their normal job duties or other assigned activities.  Proper compensation will be made in accordance with the company's guidelines and procedures.

Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check and a drug screening.

Required Skills Required Experience