The Patient Services Representative (PSR) provides vital customer service via telephone and in person. This position is responsible for answering calls on LCH’s main line, routing calls to appropriate staff, making appointments for the health center and providing basic information. When functioning in the role of front office reception, the PSR directs patients to the proper service, performs patient intake and assessment, provides check-out services, collects and records fees, and provides patient services (appointments and inquiries).

This position will require evening hours and travel between LCH locations.

Minimum Qualifications

Bilingual fluency in Spanish and English required

High school diploma, or equivalent, required

Benefits

Medical/Vision/Prescription/Dental insurance

Employer paid basic Life/LTD insurance

Retirement plan with employer match

Reimbursement accounts (FSA)

EAP

Paid Time Off and Paid Holiday

COVID-19 Vaccination required.

LCH is a culturally competent, bilingual, bicultural agency. Qualified members of the community are encouraged to apply.