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Client Support Specialist

LDI CONNECT

Client Support Specialist

Jericho, NY
Full Time
Paid
  • Responsibilities

    Job Description

    Job Responsibilities: * Liaison between sales representative and customer to ensure contact is set up appropriately * Communicate with order coordinator to make sure customer needs are met * Contact customer via emails, phone or fax to obtain meter counts on their copiers. * Follow up on all billing to make sure invoices are issued timely and accurately * Process renewals and termination * Records pick-ups Job Requirements: * Associates or Bachelors' Degree * Strong oral and written communication skills * Ability to prioritize and multi-task * Analytical and problem solving skills * Good Follow-up skills required * Must be extremely organized and detailed oriented * Ability to work in a team environment, but also able to contribute individually * Desire for growth and continuous improvement * Must be proficient with MS office products All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. LDI Connect will not tolerate discrimination or harassment based on any of these characteristics. Company Description About LDI Connect With over 20 years of experience, LDI Connect is a leading independent provider of office technology solutions. LDI Connect integrates the core capabilities of Print, Document Management, Managed IT, Cloud Services, Pro AV, and Security Solutions to create effective business strategies and solve client business challenges.

    Company Description

    About LDI Connect\r\nWith over 20 years of experience, LDI Connect is a leading independent provider of office technology solutions. LDI Connect integrates the core capabilities of Print, Document Management, Managed IT, Cloud Services, Pro AV, and Security Solutions to create effective business strategies and solve client business challenges.