The Receptionist is responsible for answering inquiries and obtaining information for general public, customers, visitors, and other interested parties and providing general clerical support
Operates telephone to answer, screen and forward calls, providing information, taking messages and scheduling appointments
Performs general administrative support tasks such as typing, operating calculators or computers to work with invoices and other documents
Greets persons entering establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations
Hears and directs complaints from customers and public
Files and maintains records
Transmits information or documents to customers, using computer, mail, or facsimile machine
Schedules appointments, and maintains and updated appointment calendars as needed
Provides information about establishment such as location of departments or offices, employees within the organization (non-personal information), or services provided
Performs all other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
None required