Looking for Crowd Management Event Staff Team Members for High Profile Events in Washington, DC. Company Overview LGC Protection is a leading Crowd Management firm located in Washington, DC. Our emphasis is to provide our clients with the highest quality of customer service, and security services that are unsurpassed from start to finish. We are a team-oriented organization seeking long term additions to our team. We are committed to growing talent internally and providing the opportunity for professional growth. Our Company Vision Change the culture of public safety personnel, by combining traditional security procedures with customer service, using advance communication skills to gain voluntary compliance. Satisfying our clients core security needs, while providing the public with a great customer experience. Our Approach Providing customer service-based security solutions for our clients. Customizing security solutions to fit each client's unique security needs. Personalizing the clients experience with experienced account managers, who are available to give individualize attention to each client and their property. Position Overview Seasonal Event Staff team members are event professionals who provide an exceptional customer experience while providing crowd control during events. Event staff team members communicate professionally with the public and enforce the regulations set forth by the venue or production team. Event Staff assist with maintaining the flow of the crowd, by directing the crowd to their desired destination, while assuring restricted areas are not accessed by the general public. Event Staff team members are responsible for the following responsibilities while on shift. Core Responsibilities: ES Team members are expected to stand/walk for extended periods of time to secure the perimeter and interior of an indoor or outdoor event venue. This includes securing all entrances and exits of the venue. Greet all guest with a friendly smile and professional tones, and assure the guest is having a great customer experience. May be required to notify police, fire department or emergency medical services of problems if requested or otherwise warranted. Familiarize themselves with the information and facilities located at each venue where they are posted. Observe and report matters of concern to team leaders and complete incident reports as necessary. Professionally assist guests with instructions to utilize facilities, shops or other desired destinations. ES Team members may be required to provide scheduled break relief for other ES Team members. Provide support to other team members when asked or if you see they need assistance. Follow directives of Event Staff Team Leaders across the network of the company. Serve where needed or as support to other tasked team members at each event. Utilize effective interpersonal skills when interacting with guests and the public. Equipment Utilize two-way radio including safeguard of such radio or other issued equipment Handheld Metal Detectors Ticket Scanning Devices Computer Skills General computer literacy required. Basic understanding of the use of mobile applications. A willingness to learn new technology skills. Required Technology: Must have a functional mobile device which allows access to the internet or cellular service. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Language Skills Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization. Working Conditions All conditions, skills and abilities listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Physical Demands And Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires working outdoors and indoors and wearing Personal Protective Equipment (PPE) for long periods of time. This position consists of shift work. Typical shifts are 4 - 8 hours per day, a mixture of day and evening shifts required by the client site. While performing the duties of this job, the employee is regularly required to stand for long periods of time in extreme weather conditions. Equal Employment Employer LGC Security, LLC is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to you and all other persons without regard to race, creed, color, religion, national origin, sex, marital status, citizenship status, age, veteran status or disability. Discrimination or harassment of our team members, by co-workers, Team Leads, customers, or vendors is not tolerated. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms and conditions of employment.