NEW! Offering a $300 HIRING BONUS for any Ward 1 residents! If you live in Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment.
About our Company
We are seeking an experienced Director of Banquets to join our team. A successful candidate will have a track record of success in upscale events, a genuine passion for the hospitality industry, and a can-do spirit.
Responsibilities
Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
Build strong partnerships with guests, coworkers, and outside vendors
Oversee day-to-day banquet operation and banquet staff.
Oversee recruiting, managing, training and developing all banquet staff
Must negotiate and create win-win situations for customers, owners, and employees
Evaluate and develop processes to maintain and improve performance and productivity
Work closely with the General Manager of the property to create exceptional events and guest experiences throughout their visit
Ensure compliance in maintaining standards of health, safety, and sanitation throughout the operation
Be fluent in P&L analysis; and take ownership of all financial and budgetary data
Responsible for F&B related costs and budgets ensuring profitable operation including and not limited to Labor, COGS, Operational Expenses, and A&G
Ensure staff understands their job expectations before holding them accountable.
Maintain a strong client relationship and ensure that all meeting specifications are communicated to and executed by all hotel operating departments to ensure a successful meeting experience for the planner and attendees.
Respond to guest complaints in a timely manner.
Supervise meeting room set-up requirements and ensure proper execution of events.
Upgrade and upsell menus to maximize hotel revenue.
To be aware of the forecast and budget., and where we need to fill business into open times. Be profit minded.
Familiarization with catering's standard operating procedures and adhering to these guidelines.
Establish and maintain customer contact at all functions.
To establish clear lines of communication with the culinary team to include executive and banquet chef, as well as the banquet staff, catering service managers, and catering staff.
Assist with BEO process and confirm details with clients in advance of event.
Calling or meeting a contact after each function to ensure satisfaction.
Tracing files to ensure proper finalization of the planned venue.
Proper credit check to ensure correct payment.
Conduct training classes for new serving and set-up equipment.
Monitor quality of service in banquet operation.
Ensure compliance with all local liquor laws, and health and sanitation regulations.
Ensure compliance with SOPs in all outlets
Keep kitchen informed of accurate counts for plating
Review menu/service with catering managers and banquet chef
Maintain up to date details on banquet functions and communicate to supervisors.
Conduct ongoing training of captains/hourly employees to maintain standards of service.
Monitor liquor inventories and review the requisitions prior to events.
Core Competencies
Degree in hospitality preferred
At least 3 years in a hands-on hospitality management role, supervising employees
Strong ability in using MS Office (MS Excel, MS Word in particular) and POS systems
Have a working basic knowledge of employment-related federal and state laws
Strong organizational and time management skills in a fast-paced environment
Positive leader who sets a good example
Ability to train and supervise managers
Have patience and integrity
Ability to make evaluative judgments and give constructive criticism
Outstanding communication and interpersonal skills
Excellent reading, writing and oral proficiency in the English Language
Excellent organizational and time management skills
Excellent attention to detail
Ability to multitask
Work well under pressure, requires being a team player
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
About our Brand
More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.