About our BrandLINE
More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture. SaguaroThat colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.
We are seeking a dynamic Global Sales Advocate who will be responsible for performing daily administrative tasks that assist the members of the Global Sales team with the department’s long-term goals and objectives in mind. The portfolio currently consists of six hotels located throughout the United States. The Global Sales Advocate will have access to all property’s systems and will communicate with on property teams regularly.
They will be efficient and professional when receiving and making telephone calls or any type of correspondence with the hotel's clients. The Sales Coordinator will represent the Global Sales Team both internally and externally. They should be self-motivated. They should anticipate colleague needs and use own initiative to solve any arising issues.
Job Responsibilities
Provide excellent customer service to our clients.
Showcase attention to detail, ability to multitask, and sense of urgency.
Develop a trusting and long-term relationship with our clients.
Support Sales initiatives across the Global Sales Department including daily client communication while acting as a contact and liaison for Corporate and Group Global Sales Directors.
Book individual reservations, build rooming lists, and assist with group leads.
Assist in the preparation for travel and tradeshows.
Assist with submitting expense reports when needed.
Assist with compiling prospecting lists and logging activities into Delphi.
Generate arrival, reservation, and production reports as needed.
Liaise with on property Operations Team for Global Sales VIP clients.
Qualifications
Bachelor’s Degree preferred.
Two years’ experience in customer service in a hotel environment.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Ability to communicate customer needs and resolve complaints independently.
Ability to establish and master goals.
Ability to identify and assist in the development of accounts.
Ability to act independently with minimal or no supervision.
Must possess basic computational ability.
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.