About our Brand

More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Executive Housekeeper to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

Must be courteous and gracious, maintaining a professional demeanor at all times

Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel

Maintain “open door” communication with employees

Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control

Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel

Participate in the development and implementation of processes and standards for assigned departments which support achievement of service and financial goals

Participate in the preparation and implementation of the annual budget; monitor achievement of budget and take corrective steps as appropriate

Inspect rooms and public space areas continuously

Determine appropriate staffing levels for forecasted business and schedules employees accordingly

Implement process for providing employees with customer service, technical and safety training on an ongoing basis

Track the inventory, purchasing and disbursement for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc.

Supervise the operation (and/or outsourced relationship) with the laundry

Monitor assigned departments with compliance to safety standards

Coordinate room availability with the Front Office Manager

Seek to understand the guest and internal customer and meet the needs of both the customer and the company

Ensure that work is accurate, thorough, and to the standards of the company

Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward

Ensure staff understands their job expectations before holding them accountable

Maintain awareness of documentation needed and retained in employee files

Be familiar with all safety and emergency procedures including OSHA requirements

Attend relevant meetings

Core Competencies

High School diploma or general education degree (GED)

Three (3) years related experience in hospitality industry preferred

Strong communication skills

Collaborative spirit

Ethical Conduct

Computer Proficiency: Microsoft Office, Opera PMS

Positive Attitude

Eye for Detail

Problem solving abilities

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.