Job Description
JOB DUTIES: Answer incoming calls from residential and/or business customers regarding their waste & recycling service. Provide exceptional customer service in a professional, positive and efficient manner. Handle complaints/concerns. Perform additional tasks as assigned by supervisor.
REQUIRED SKILLS/EXPERIENCE: At least 1 year of call center experience, preferably in an inbound customer service department. Excellent communication skills. Knowledge of computers.
PREFERRED SKILLS/EXPERIENCE: Previous experience in waste and recycling industry, bilingual (English/Spanish), and familiarity with Google Maps are all beneficial but not required.
Company Description
https://linqm-inc-.mightyrecruiter.com/ www.linqmjobs.com https://www.indeedjobs.com/linqm/_hl/en_US LINQM was developed with the idea of “linqing” exceptional companies with top qualified professionals through a modern approach. The LINQM team focuses on creating a long-term partnership with our clients. We work closely to learn important factors beyond compensation, including culture and benefits. WHY LINQM LINQM, INC. assertively headhunts top talent utilizing professional/social networking channels, as well as search engines to find and reach out to larger audiences attracting the typically higher caliber passively seeking candidates in the market we are sourcing. LINQM takes a consultative approach that is built around the Company Culture, Company Structure, and Growth Initiatives for the Company. LINQM has a 4-Step Recruitment Process able to Identify, Match, Qualify, and Present talent within 24 hours from engagement. LINQM involves multiple levels of the organization in each search so the candidate/resource goes through a 4-step Recruitment Process before being presented to the end client. SERVING YOU We are nimble and able to work with your Hiring Model; LINQM understands the market conditions continue to change with our clients and we work for you and adapt to your hiring model. Our 4-Step Process allows us to qualify in/out talent that makes sense for your hiring model. Identify – LINQM Talent Acquisition team uses fish net sourcing over multiple digital platforms, building buckets of talent for each skill set and industry Qualify – LINQM Talent Acquisition sorts through the buckets of talent qualifying talent out instead of in by utilizing industry and skill set specific questions, the TA team works with the 10 and 1 rule (for 10 candidates in a bucket we qualify 1 to the requirement) Match – LINQM Talent Acquisition matches the 2 Main WHYs and makes sure they align. Does the Client’s Why Match the Candidate’s Why? Presentation – LINQM Team present the candidate to the client writing a summary of qualification that matches the position, the candidate’s motivation for making a move, 3rd party review, and availability LINQM CLIENTS CLIENTS Manufacturing Plant Manufacturing Waste Management Healthcare Service Health Administration Marketing CLIENTS Software Engineering Construction Renewable Energy Insurance Medical Device CLIENTS Financial Services Technology Service Industry Government Retail Credit Union/Banking LINQM LINES OF BUSINESS linqm-inc--perksbenefits-section1-image#1 FINANCIAL/ADMINISTRATIVE Accounting Finance General Ledger/Sub Ledger Financial Planning and Analysis Sales Analysis Cost Accounting Revenue Recognition Audit Tax Accounts Receivable Payroll Accounts Payable Administrative Customer Service Data Entry Call Center Trainers Operations HR Sales Compliance linqm-inc--perksbenefits-section2-image#2 ENGINEERING/MANUFACTURING Control Engineer Cost Engineer Design Engineer Product Engineer Mechanical Engineer Process Engineer Power Engineer Field Application Engineer Field Engineer Quality Engineer Manufacturing Engineer Quality Inspection Operator Maintenance Plant Manager Operational Manager Technician Warehouse Assembler Logistics Specialist Assembly Shipping/Receiving Material Handler Production Facilities linqm-inc--perksbenefits-section3-image#3 TECHNICAL/DIGITAL MARKETING Web Designers Web Developers / Software Engineers (.NET / LAMP stack, C#, Java, PHP, Ruby) Front End Web Developers (JavaScript, Html, CSS, AngularJS, Bootstrap) QA Testers Systems Engineers Network Engineers Database Product Management (Marketing, Technical) Program Management Business Analyst Data Analyst Mobile: iOS / Android / Xamarin Development Digital SEO, PPC, SEM Social Media ·Media Buyer/Planner Account Manager Analytics