Job Description

OVERALL SUMMARY:

The Project Coordinator, with assignment to the Compliance Manager is responsible for providing administrative support ensuring the smooth workflow and daily activities of the Compliance Team as assigned. The Project Coordinator works with highly confidential and critical information and matters. The Project Coordinator plays a vital role in ensuring ongoing and time sensitive communication to the Compliance Manager, Chief Operations Officer, and Quality.

ESSENTIAL RESPONSIBILITIES:

Under the general direction of the Compliance Manager, the Project Coordinator performs a variety of complex, professional, analytical, and confidential administrative services. Duties include:

· Organize office workspace and materials.

· Maintain office calendar to coordinate work flow.

· Maintain confidentiality in all aspects of patient, staff and agency information.

· Perform general clerical duties to include, but not limited to, copying, faxing, mailing and filing

· Help organize meetings and trainings.

· Responsible for day-to-day administrative functions of a routine nature to complex special projects that require the ability to organize and communicate information related to applicable subject areas, to include management and training, scheduling and prioritizing work assignments, and implementation of effective operating policies, procedures, and systems.

· Provides support to include phone interactions, and maintaining calendars, responding to incoming correspondence, handling day-to-day problems and situations.

· Perform duties as assigned by supervisor including heavy calendar management, project management and may attend meetings.

· Following established BACH policy and procedure, exercise sound and reliable independent judgment in matters pertaining to staff policies and practices as an extension of the Operations Team.

· This position requires strong attention to detail, excellent customer service and interpersonal skills, tact, and discretion in dealing with sensitive, privileged, and confidential information.

· Researches, prioritizes, and follows up on multiple incoming issues and concerns addressed to the Compliance Manager as assigned , including those of a sensitive and/or confidential nature.

SECONDARY RESPONSIBILITIES:

· Manages and oversees all day-to-day administrative activities as assigned.

· Manages a variety of special projects as assigned, some of which may have institutional impact.

· Participates in meetings and professional organizations to document.

· Answer and direct phone calls incoming to Compliance Manager.

· Perform other duties as assigned by supervisor.

QUALIFICATIONS: 

REQUIRED EDUCATION, EXPERIENCE, AND TRAINING:

· High School Diploma or equivalent GED preferred

· Previous relevant experience in a similar role of experience as an administrative/assistant in a lead role or reporting directly to a Director or Officer, clinical setting preferred

· Experience with external communication and contacting and working with the business community

· Experience maintaining highest level of discretion and confidentiality

· Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Visio and the Internet.

PREFERRED EDUCATION, EXPERIENCE, TRAINING:

· Non-profit or community health experience

CERTIFICATIONS/LICENSES:

· Access to reliable transportation

CRITICAL SUCCESS FACTORS IN THIS ROLE INCLUDE: KNOWLEDGE, SKILLS, AND ABILITIES:

· The ability to work well under pressure and complete tasks with competing deadlines.

· Must be able to function effectively in an environment where it is necessary to perform several tasks simultaneously.

· Successfully manage multiple projects at the same time

· The ability to work and act independently, and to make and carry out decisions with minimal supervision

· The ability to communicate effectively, both orally and in writing with multiple cultures and diverse mix of professional to entry level staff and customers

· Strong interpersonal skills with the ability to lead teams and projects, and work collaboratively

· Maintaining confidentiality and HIPAA compliance

· Excellent organizational, time management and multi-tasking skills with attention to detail

· Excellent customer service and client services philosophy in all interactions

· Appreciation and respect for working with and serving a diverse population

· The ability to gather data, compile information, and prepare reports

WORK CONDITIONS:

Travel locally to visit other sites, may require a day or overnight trip to attend events; workload may be demanding at times; require professionalism and confidentiality.

PHYSICAL DEMANDS:

· Sitting, walking, and standing associated with a normal office environments, some bending stretching, and lifting

· Manual dexterity used to include, but not limited to, standard office equipment, and computer keyboard

· Traveling to work sites including some exposure to outside elements

· Reading and writing in order to review records for accuracy

Supervises

None

EDUCATION: High School

Company Description

We are in business to help healthcare providers do what they do best. Running a successful practice, hospital, care centre, or clinic is not just about practicing medicine. It is also crucial to manage the business side of the overall operations. Efficiency is a top priority for today's healthcare organization. LMG Healthcare offers a full suite of services that support healthcare organizations of all shapes and sizes meet their operational and clinical objectives. We have worked with and have helped some of the most prominent organizations in the healthcare industry.