Job Description

ABOUT US:

The Client Relationship Manager is responsible for overseeing the sale of our professional services from beginning to end. This individual is the direct point of contact with a customer and in charge of ensuring a customer’s needs and expectations are met

JOB SUMMARY:

• Acquires new customers by reaching out to leads
• Researches customer’s business purchase needs
• Serves existing customers by optimizing current services
• Adjusts sales tactics based on tests and new insights in the field
• Resolves customer complaints and queries
• Informs management of purchase actions
• Completes market research and monitors competitor activity
• Makes recommendations for the customer
• Maintains documentation of customer contact and account updates

QUALIFICATIONS:

• High school diploma
• Bachelor’s degree (ideal but not required)
• Additional certifications and other professional development experience
• 1+ year of sales experience
• Customer service and people skills
• Phone, email, and chat communication skills
• Prospecting skills
• Territory management aptitude
• Persuasion, negotiation, and closing skills
• Ability to meet deadlines and financial goal minimums
• Patience to deal with customer issues and calls that do not end in a sale
• Motivation skills and a positive attitude

Company Description

We are in business to help healthcare providers do what they do best. Running a successful practice, hospital, care center, or clinic is not just about practicing medicine. It is also crucial to manage the business side of the overall operations. Efficiency is a top priority for today's healthcare organization. LMG Healthcare offers a full suite of services that support healthcare organizations of all shapes and sizes meet their operational and clinical objectives. We have worked with and have helped some of the most prominent organizations in the healthcare industry.