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Operations Supervisor

LSG Sky Chefs

Operations Supervisor

Anchorage, AK
Full Time
Paid
  • Responsibilities

    Job Description

    DO YOU LIVE IN THE LOCAL AREA OF ANCHORAGE?

    WE HAVE AN OPPORTUNITY FOR YOU.....

    LSG SKY CHEFS is the global leader in airline catering and the management of all in-flight service related processes.

    The Operations Supervisor manages a shift, an area and/or a department within the Customer Service Center (CSC). Also monitors and engages employee safety within the CSC.

    DUTIES AND RESPONSIBILITIES OF OPERATIONS SUPERVISOR:

    • Supervise daily area / department activities in the CSC (between 30-40 employees)

    • Conduct daily work group meetings

    • Manage allocated labor to maximize productivity

    • Schedule and control employees to meet labor productivity and overtime targets

    • Document and follow up on all department processes in order to implement improvements in Ramp, Dispatch and Dishroom

    • Ensure compliance with customer specifications, quality standards, FDA, HACCP and other regulations

    TRANSPORTATION:

    • Ensure on-time and accurate production and/or catering of all flights

    • Monitor and ensure compliance with ramp safety regulations

    • Conduct daily manpower planning and adjust as necessary to ensure efficient allocation of labor.

    • Conduct daily safety audits

    • Ensure that all areas of responsibility are properly organized, staffed and directed

    • Guide, motivate and develop the subordinate employees within the Human Resources Policy

    REQUIRED SKILLS OF OPERATIONS SUPERVISOR:

    • Bachelor's degree or equivalent knowledge required

    • In addition, one to three years of related work experience in a supervisory role required.

    • Ability to develop and lead others to obtain desired results & achieve budget

    • Proven analytical and leadership skills

    • Strong interpersonal and communication skills

    • Excellent verbal, written and organizational skills required combines with an aptitude for multi-tasking

    • Strong knowledge of Microsoft Office and Windows-based computer application

    WE ARE A 24/7 OPERATION, THE SCHEDULE WILL VARY INCLUDING NIGHTS, WEEKENDS AND HOLIDAYS.

    MUST PASS A DRUG TEST AND CRIMINAL BACKGROUND CHECK.

    BENEFITS OF OPERATIONS SUPERVISOR POSITION:

    • Flight discount with major airline.

    • Benefits offered upon hire, including Medical, Dental, Vision and supplemental insurances, 401K.

    BECOME A PART OF OUR TEAM!

    It takes the very best people to deal with the constant changes and challenges in our industry and we need you to help us offer customers an outstanding experience that they will never forget.

    Job Type: Full-time

    Pay: $50,000.00 - $55,000.00 per year

    Benefits:

    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Holidays
    • Night shift
    • Weekends

    Ability to Commute/Relocate:

    • Anchorage, AK (Preferred)

    Work Location:

    • One location

    Work Remotely:

    • No

    COVID-19 Precaution(s):

    • Temperature screenings
    • Social distancing guidelines in place
    • Sanitizing, disinfecting, or cleaning procedures in place