Job Description

• Provides assistance in the use of cell phones, personal computer hardware, software, 

• Sets up and configures cell phones, desktop computers, peripherals and accounts. 

• Installs software and installs and aides in repairing hardware.

• Tests programs, Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate

•  Administers user accounts. 

• Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns throughout company.

• Maintains inventory record

• Load iPhone with proprietary apps and Apple app store apps

• Upload phones onto the IBM MAAS360 dashboard – maintain dashboard along with software and apple certifications

• Education: High school graduate or equivalent with data processing training and computer operations training

• Skills and Experience: Two or more years of related experience with computers and providing customer service in a technological environment. May require the knowledge of a variety of hardware as well as software, programming languages, and operation systems. May be tested on appropriate computer skills as required. 

• Competitive salary

• Satisfaction of seeing how your ideas, creativity and hard work make a direct impact on the company. You are not a small cog in a big wheel but the opposite of that.

• BENEFITS

• Health, Dental, Vision available, company paid Life Insurance.

• 401k Plan-company match

• Paid Time Off – Sick Time, Vacation and Holidays

Company Description

LSS Holdings, parent company of Life Safety Services (LSS), Hughes Environmental, Inc. and Safenetix. Together, our companies help facilities to ensure safety by delivering solutions that provide our customers with peace of mind. LSS, one of the fastest growing companies in the region and a national leader in the passive fire protection industry, inspects, installs and repairs fire dampers, fire doors and fire barrier management services in healthcare and commercial facilities across the United States. Hughes Environmental provides commercial air duct cleaning, ceiling and rafter cleaning, dry ice blasting, facility cleaning (COVID decontamination) and mold remediation services throughout the U.S.. Safenetix is an online safety training company that leverages technology to ensure that inspections, installations and the best safety practices in facilities are carried out properly, effectively and consistently.