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E- Retail Manager

LVMH Fragrance Brands

E- Retail Manager

New York, NY
Full Time
Paid
  • Responsibilities

    Job Description

    POSITION OVERVIEW

    Responsible for sales, marketing activation, business planning and execution for E-retail channel (select accounts).

    Develop & implement sound strategies for online promotional & marketing activities, product assortment & information, Retailer CRM, & digital programs to increase revenue & profit while maintain a cohesive dotcom presence.

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    E-RETAIL:

    Develop the strategy and conduct planning and execution of product information, online advertising, and promotions for continued growth of LVMH Fragrance Brands products on partner E-Retailer sites.

    This role includes the planning of all e-retail business (sales plan, marketing activities, content calendars, coop) for each retailer.

    Ensure that the image of the brand is consistent across all retailer execution.

    • Sales planning & retail achievement: build plans, negotiate targets and drive retail achievement per brand/key product line for each dedicated E-retail accounts. Monitor target achievement and propose action plan to maximize performance.
    • Develop strategy for all promotional activity and spend for retailer programs including, but not limited to, topics for budgets, samples, digital and advertising materials.
      • RETAIL PLAN OF ACTION (RPA): Collaborate with retail partners to maximize Retailer.com advertising and spend to best coincide with overall retailer RPA. Recommend and negotiate coop/coad plan, lead program exécution in partnership with Sales/Marketing/Media/Creative teams.
      • ASSORTMENT: ensure optimized assortment to deliver sales target and best-in-class Brand experience. Monitor returns/discounts and drive e-merchandising strategy/execution, with constant site presence monitoring.
      • RETAILER.COM BUDGET SHEETS: Build seasonal plans and budgets and negotiate targets/plans with retailers. Maintain approved budgets for sales and marketing spend. Meet monthly to review latest budget versus actual.
      • SAMPLES: Work with Marketing team and provide requests for all sample activity needed for assigned retailers and provide requests within the allocated total .com quantity. 
      • DIGITAL/MEDIA: Work with Marketing & Consumer engagement team on the best programs to maximize visibility, placement and conversion, and elevate brand perception. Present to the retailer as a package, negotiate exposures and programs, follow up to track and improve acquisition and retention KPIs.
      • PRODUCT OR COMP MATERIALS: Manage with Retailer.com and Marketing team the various product/comp needs for site presence, display pages and everyday maintenance for all retailers.  
      • PRESENTATIONS/MEETINGS: Provide overall and tactical strategies, per retailer, for retailer market meetings.
      • INSIGHTS & REPORTING: Generate weekly sell thru and campaign performance reports. Provide monthly reports to HQ team including retailer activity, sell thru results and competitive analysis.
    • Interface regularly with HQ to report e-retail PERFORMANCE, secure relevant tools and adequate strategies for North America, analyze launch performance and recommend brand optimization.
    • Lead ASSET/CONTENT plans for Fragrance category (competition landscape and best practices to drive online and omni-channel performance) ; recommend, negotiate and execute localization of assets when needed.
    • Interface with Retailer.com partners to coordinate product information and promotions.
    • Coordinate sales and marketing efforts between internal groups and Retailer.com partners.
    • Maintain the most recent products, promotions, and information on Retailer.com sites, removing items when they are no longer available and/or expired (including product and content).

    PURE PLAYERS:

    • Identify potential partnership and then provide analysis on platform, user experience, potential sales, P&L, and media opportunities.
    • Work with HQ to approve all pure player partnerships.
    • Coordinate product information and promotions on pure player platforms.
    • Develop strategy for all promotional activity, including but not limited to, topics for budgets, samples, digital, and advertising materials.
    • Conduct all other job-related activities.

    SUPERVISION RECEIVED

    Senior Manager E-Business

    SUPERVISION EXERCISED

    Manage E-Retail Coordinator and intern to help achieve E-Retail and Business Goals

    Thought-leader on indirect e-business for broader team

  • Qualifications

    Qualifications

    QUALIFICATIONS & SKILLS REQUIRED

    • 5+ years’ experience with digital and/or sales applications and key business drivers; luxury retailing or the cosmetic/beauty industry preferred
    • Able to execute sales & marketing strategies to drive sales and client loyalty
    • Project Management Skills – ability to guide a project from concept to final delivery
    • Strong communication skills (written and oral)
    • Leadership Skills – ability to focus team members as well as colleagues on goals and objectives
    • Analytical Skills – ability to evaluate data from several sources and summarize findings in weekly reporting, promotional recaps and competitive audits
    • Negotiating Skills – ability to work closely with retailers to maximize LVMH Fragrance Brands’ visibility
    • Strong team spirit with ability to learn quickly and adapt to changes
    • Proficient in MS PowerPoint, Excel, and Word
    • Fluency or working knowledge of French is an asset
    • Able to work with confidential information and/or issues using discretion and judgment
    • Deals with confidential information and/or issues using discretion and judgment

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Salary range $90-100k