Job Title: LVN Hospice Intake Coordinator (Bilingual – Spanish/English) Company: Mi Casa Hospice – San Antonio Location: San Antonio, TX

Job Type: Full-Time

Job Summary

Mi Casa Hospice is seeking a compassionate and detail-oriented Licensed Vocational Nurse (LVN) Intake Coordinator who is fluent in both Spanish and English to join our growing team. This role is responsible for coordinating hospice admissions, communicating with referral sources, and ensuring patients and families experience a smooth and supportive transition into hospice services.

The Intake Coordinator serves as a key point of contact between hospitals, physicians, families, and the hospice care team.

Responsibilities

Receive and process hospice referrals from hospitals, physicians, facilities, and families

Coordinate and schedule hospice admissions and evaluations

Review medical records to confirm eligibility for hospice services

Communicate with referral sources and provide updates on referral status

Provide compassionate communication and education to patients and families regarding hospice services

Coordinate with nurses, physicians, and interdisciplinary team members for timely admissions

Ensure all required documentation is complete and compliant with CMS and hospice regulations

Maintain accurate records in the EMR system

Assist with insurance verification and benefit review when needed

Requirements

Current Texas LVN License (Required)

Bilingual in Spanish and English (Required)

Hospice or home health experience preferred

Strong organizational and communication skills

Ability to manage multiple referrals and admissions simultaneously

Experience with hospice EMR systems preferred

Compassionate, patient-centered approach to care

Preferred Qualifications

Previous hospice intake, admissions, or case management experience

Knowledge of Medicare hospice eligibility guidelines

Experience working with hospitals, SNFs, and community referral sources