Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Come be a part of our family! Responsibilities: • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Handle customer complaints as necessary • Take incoming calls, online and in-person room booking requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Connect with the housekeeping department to ensure guest accommodations are ready • Bookkeeping: keep accurate records of all hotel guest account information • Great communication skills We offer paid Benefits, 401k, Dental, monthly Bonuses, and 7 Holiday Days. Great vacation pay. We take good care of our employees. Qualifications: • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills • Has previous experience or working knowledge of Microsoft Office and reservation management systems • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred • Has experience answering telephone calls and troubleshooting stressful situations • Willing to work flexible hours • Able to stand on feet for extended hours Compensation: $18 - $19 hourly

• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Handle customer complaints as necessary • Take incoming calls, online and in-person room booking requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Connect with the housekeeping department to ensure guest accommodations are ready • Bookkeeping: keep accurate records of all hotel guest account information • Great communication skillsWe offer paid Benefits, 401k, Dental, monthly Bonuses, and 7 Holiday Days. Great vacation pay. We take good care of our employees.