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General Manager

La Quinta Inn and Suites by Wyndham Tampa fairgrounds -casino

General Manager

Deerfield Beach, FL
Full Time
Paid
  • Responsibilities

    The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations, and guest satisfaction. Work Very closely with the hotel staff and other stakeholders. Responsible for managing the Hotels management team (HODs) and overall hotel targets to deliver an excellent Guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures. Responsibilities: GM DUTIES AND RESPONSIBILITIES: • Oversee the operations functions of the hotel, as per the Organizational chart. • Hold regular briefings and meetings with all heads of departments. • Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards. • Lead all key property issues including capital projects, customer service, and refurbishment. • Handling complaints, and overseeing the service recovery procedures. • Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget. • Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. • Ensure all decisions are made in the best interest of the hotels and management. • Deliver hotel budget goals and set other short and long-term strategic goals for the property. • Developing improvement actions, and carrying out cost savings. • A strong understanding of P&L statements and the ability to react with impactful strategies • Closely monitor the hotel's business reports on a daily basis and take decisions accordingly Qualifications: • The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. • Available to work when needed, including weekends, holidays, and nights. • At least 5+ years experience in the hospitality industry, with significant luxury and international experience, ideally including experience in out of city locations. • 3 to 5 years of experience as a General Manager or Asst. General Manager. Compensation: $60,000 - $65,000 yearly

    • GM DUTIES AND RESPONSIBILITIES: • Oversee the operations functions of the hotel, as per the Organizational chart. • Hold regular briefings and meetings with all heads of departments. • Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards. • Lead all key property issues including capital projects, customer service, and refurbishment. • Handling complaints, and overseeing the service recovery procedures. • Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget. • Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. • Ensure all decisions are made in the best interest of the hotels and management. • Deliver hotel budget goals and set other short and long-term strategic goals for the property. • Developing improvement actions, and carrying out cost savings. • A strong understanding of P&L statements and the ability to react with impactful strategies • Closely monitor the hotel's business reports on a daily basis and take decisions accordingly