Hotel Night Auditor

La Quinta Inn by Wyndham Phoenix Thomas Road

Hotel Night Auditor

Phoenix, AZ
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Process additional administrative, bookkeeping. and accounting procedures as required • Ensure all guests feel they are having an exceptional experience at the property Qualifications: • Experience in the hospitality industry or guest services is preferred, but not required • High school diploma or equivalent required; some college preferred • Overnight shift; requires flexible hours • Proficiency with computers is required; experience with reservation and accounting software is desired • Great communications. and excellent customer service skills are required Compensation: $14 - $15 hourly