Reports To Production Director
Job Summary Provide friendly, responsive service to create an exceptional dining experience for all guests by taking orders, making recommendations when appropriate, processing payments, and serving food or beverages to customers at the counter or table. Also perform other duties in the areas of food and final order preparation.
Activities & Responsibilities
Primary
Promote, work, and act in a manner consistent with the mission of LaCoco’s Pizza & Pasta
Prepare bills for food and accept payment or make change.
May require light cooking.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Balance receipts and payments in cash registers.
Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Replenish foods at serving stations.
Attend all scheduled employee meetings and offer suggestions for improvement.
Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Supplemental
Take guests’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Order items needed to replenish supplies.
Deliver orders to kitchens and pick up and serve food when it is ready.
Tools & Technology (examples in parentheses)
Carbonated beverage dispenser
Cash registers
Commercial use
Cutlery
Dishwashers
Food slicers
Food warmers, grills, heat lamps, microwave ovens, ranges
Credit card processing machines
Domestic kitchen or food thermometers
Ice dispensers
Ice-making machines
Non-carbonated beverage dispenser
Point-of-sale terminals and workstations
Touch screen monitors
Benefits & Perks
Employee meals
Completive Pay
Flexible Hours
401k with contributions
Health insurance for management