Customer Service/ Payroll RepresentativeCustomer
Job Description
CUSTOMER SERVICE/ PAYROLL REP.
STERLING HEIGHTS, MI
PAY RATE: $18.00 PER HOUR
THIS CANDIDATE WILL BE REQUIRED TO WORK FROM THE OFFICE PART-TIME UNTIL SEPTEMBER IN WHICH TIME IT WILL BE REEVALUATED. ON MONDAY'S THE SHIFT WILL BE 8:00AM-5:00PM. TUESDAY-FRIDAY THE SHIFT TIMES ARE FLEXIBLE. WORKING WEEKLY BETWEEN 30-40 HOURS.
The primary responsibilities are to coordinate services between the insurance company/agency, client and caregiver. This includes, maintaining a high level or customer service and communication between clients, agency/insurance company, administrative, management, payroll and billing and ensuring proper documentation is completed accurately and timely.
ESSENTIAL FUNCTIONS:
Customer Service
PAYROLL & BILLING
ADMINISTRATIVE
IN-PERSON MEETINGS
ADDITIONAL:
SUPERVISORY RESPONSIBILITY
This position does not have any supervisory responsibility.
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time position, and hours or work and days are Monday through Friday from 8:00am to 4:30pm. Occasional evening and weekend work may be required as job duties demand.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
TRAVEL
Travel may be required on a daily basis to the regions in which we do business mostly during the business day, although some overnight may be expected.
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
EDUCATION AND EXPERIENCE
Preferred: bilingual (specifically Arabic)
High school diploma or equivalent. Associates Degree or Bachelor’s Degree preferred in related field.
Minimum of 2 years’ experience in a customer service-related field.
Two to four years in a similar role with administrative experience, payroll and/or billing preferred.
High level of computer skills, specifically with Microsoft Products.
Highly developed communication skills, written, listening and speaking.
Valid driver’s license.
Knowledge of home health practices, procedures and standards in accordance with state and federal regulations is preferred.
EOE
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Company Description
LaJoy Group is a progressive and energetic company. We provide Recruiting & Human Resource functions in the fields of office/administrative, professional, technical/industrial and Home Health Care work environments. At LaJoy Group, you will find a culture that prides itself on teamwork, high ethics and hard work.