Lab Manager

INTERACTION 24 LLC

Lab Manager

Ewing, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Paid time off

    Parental leave

    Vision insurance

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Lab Manager & Chemist Crest Ultrasonics — Ewing, NJ | Full-Time |

    Client is seeking an experienced Lab Manager & Chemist to lead our chemistry business and applications laboratory. This is a hands-on, customer-facing technical role ideal for a chemist who enjoys problem-solving, process development, and building relationships with customers across diverse industries — medical device, aerospace, electronics, precision manufacturing, and more.

    You'll manage day-to-day lab operations, oversee formulation and performance testing of cleaning chemistries, run customer lab trials, host visiting customers, and work closely with our sales team to support new business development and existing account growth.

    Key Responsibilities

    Lab & Chemistry Business Management

    Manage overall lab operations, including scheduling, chemical/consumables inventory, and lab safety compliance

    Own and grow the chemistry product line — formulation oversight, quality control, and performance tracking

    Maintain SDS/MSDS documentation, chemical inventory logs, and regulatory compliance records (EPA, OSHA, DOT, etc.)

    Continuously evaluate and improve cleaning chemistry formulations based on customer feedback and industry trends

    Customer Lab Trials & Testing

    Design, run, and document customer lab trials evaluating ultrasonic cleaning processes, chemistries, and equipment performance

    Perform cleanliness testing and analysis

    Develop trial protocols tailored to customer specs, industry standards, and cleanliness requirements

    Prepare clear, professional trial reports and recommendations for customers and the sales team

    Customer Hosting & Support

    Host customers onsite for lab demonstrations, trials, and technical consultations

    Serve as the technical resource during customer visits — explaining cleaning processes, chemistry selection, and equipment capabilities

    Provide responsive technical support via phone/email on chemistry usage, troubleshooting, and process optimization

    Sales & Cross-Functional Collaboration

    Partner with the sales team on technical aspects of new project opportunities

    Support proposal development with trial data, technical write-ups, and chemistry specs

    Help identify upsell/cross-sell opportunities within existing accounts

    Participate in sales calls, trade shows, or customer meetings as the technical/chemistry subject matter expert

    Requirements

    Hands-on experience in a chemistry, formulation, or applications lab role

    Comfortable in a customer-facing capacity — hosting clients, presenting technical findings, and communicating clearly with non-technical stakeholders

    Experience with lab operations, inventory, and safety/compliance practices

    Open to candidates with a wide range of experience levels — what matters most is hands-on chemistry/lab background and the ability to work directly with customers

    Preferred

    Experience with ultrasonic cleaning equipment and processes

    Familiarity with cleanliness testing standards (IPC, ISO, ASTM)

    Prior experience in a customer-facing technical or applications engineering role

    Experience supporting a sales team with technical documentation or trial data

    Knowledge of regulatory requirements (EPA, OSHA, DOT) for industrial chemicals

    Skills & Attributes

    Hands-on, curious problem-solver who enjoys lab work and testing

    Strong customer service orientation and professional presence

    Collaborative team player who works well cross-functionally with sales and operations

    Detail-oriented with strong documentation and reporting habits

    Self-motivated and comfortable managing lab priorities independently