Job Description

Participates in assigned activities of the Shipping/Receiving section. Work includes activities related to the receipt of specimens/samples which includes preparation and shipping of specimen/sample collection kits and shipping containers; receiving supplies; follows state and federal regulations, quality assurance and administrative procedures; and assists with send outs. Displays professional demeanor in all situations with customers and summarizes dialogue to show understanding in customer service. Receive packages for delivery and infectious and/or hazardous samples for testing, verify condition and paperwork and enter/verify samples in LIMS and prepare for testing sections. Meticulously document activities, notify leadership of concerns and out of specification readings or activities. Ensures that the customer service

needs of submitters, programs and laboratory staff are met during hours of operation. Communicates with submitters and program staff to provide information regarding specimen and sample submission and to resolve problems with shipments.

KSA

Knowledge of:

Extensive laboratory terminology

Shipping, handling, and labeling requirements for sending and receiving collection kits and specimens

Laboratory procedures

Safe handling and decontamination of biological and chemical waste

Quality control and quality assurance practices

Skill in:

Computer data entry / writing skills

Organizational skills

Record keeping

Efficient and safe operation of office and laboratory equipment.

Effective communication.

Computer operation, including: network procedures, Microsoft Office including Word and Excel, Google cloud software including Gmail, Docs, Sheets, Drive, Calender and Hangouts, internal laboratory information management system (LIMS).

Data entry, data retrieval

Ability to:

Communicate with staff, supervisors and managers

Multi-task

Work independently

Learn personnel policies and procedures.

Perform manual tasks necessary for receiving packages.

Problem solves.

Learn analytical services provided by our laboratory, the agencies we provide these services to, and the proper collection kits and laboratory forms required for submissions.

Assist the general public, couriers and laboratory staff with problems concerning laboratory specimens.

Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Required Skills

Experience with Laboratory Information Systems (LIMS)

Experience Shipping, handling, and labeling requirements for sending and receiving collection kits and specimens

Preferred Skills

Receiving Experience in a Lab

Experience handling potentially infectious material