Job Description
Work Schedule: Monday through Friday with rotating weekends. Assisting with dispatch at 9am and off work at 6pm. Training may be done from 8am - 5pm.
*Assist with dispatching activities which include the workers completion of sign in sheet, collection of advance slips, distribution of requested equipment, selecting worker for job assignment, detailing and communicating duties to selected worker and directing worker to the location of assignment.
Input data into computer programs from a variety of source documents to insure the up keep of all employee and customer files.
*Answer telephone, and provide routine information to caller or direct caller to appropriate person. Assist with customer calls, taking job orders and general work order information or customer file information. Address potential workers questions with regards to employment.
*Assist new applicants with the employment process answering all questions with regards to working with LaborMax Staffing and qualifying potential workers for the completion of I-9 documents. Administering safety exam to potential employees. Maintain a level of authority with temporary workers to monitor, resolve, or direct complaints, problems, injuries as need dictates. Terminate temporary employees when necessary.
*Assist with the development of new and existing customer databases by building relationships with clients and potential clients through telephone contact. This includes resolving client problems and price quoting within assigned parameters of authority.
*Process payroll for temporary workers from completed work tickets while collecting borrowed equipment, matching equipment sales and advances against paycheck for accuracy. Insuring proper documentation for days work is completed before distribution of check.
*Participate in sales activities which include but are not limited to outside cold calling, telemarketing, and developing and processing mailing label databases.
Perform routine office support tasks including; organizing and maintaining branch filing system, operating photocopier and fax machine.
*Other marketing and sales duties as assigned by supervisor to include assisting the Branch Manager with planning, directing and monitoring all sales activities, which include communicating and tracking sales goals and increasing business-to-business sales.
*Conducting branch weekly close, preparing and submitting required administrative reports and financial information.
*Recruiting and dispatching and/or driving temporary workers to work sites.
*Providing staff development, leadership and training in sales, marketing and branch operations to new hires. Encouraging high levels of performance.
An IDEAL Account Manager will exhibit extraordinary team building skills including the ability to motivate other branch employees. The Account Manager must maintain a professional demeanor, a positive attitude and a high energy level at all times. A team-oriented, solution focused approach is a must.