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Full-Time Customer Service Specialist

Daytona State College

Full-Time Customer Service Specialist

Daytona Beach, FL
Paid
  • Responsibilities

    +--------------------------------------+--------------------------------------+ | ADJUNCT INSTRUCTOR: | ADJUNCT – PLUMBING UNION APPRENTICES | | | HIP | +--------------------------------------+--------------------------------------+ | DEPARTMENT: | WORKFORCE & CONTINUING EDUCATION | +--------------------------------------+--------------------------------------+

     

     

    MINIMUM QUALIFICATIONS: H.S. Diploma, Journeyman Plumber/Pipefitter – Minimum five (5) years’ of documented plumbing or pipefitting experience.  ESSENTIAL FUNCTIONS/DUTIES:

    • Teach courses in accordance with college and departmental policies and procedures, as well as Basic Course Information sheets and guidelines provided by ITPJTC.
    • Prepare and submit timely grade reports and other reports on student performance as may be scheduled or required.
    • Organize class activities and assignments, relating them to the overall learning outcomes of the course.
    • Provide input and work with other faculty and staff to review, produce and/ or select course-related materials.

     

    KNOWLEDGE, SKILLS AND ABILITIES:

    • Extensive knowledge of the subject area(s) in which the individual is responsible for instruction. Must have knowledge of areas of discipline to be taught, Hydronic Heating & Cooling, Oxy-Fuel Cutting and Shielded Metal Arc Welding, Soldering & Brazing, Drawing Interpretation and Plan Reading, Gas Tungsten Arc Welding, Steam System Technology, Piping Technology, Plumbing Code, Related Mathematics, Industrial Rigging, Backflow Prevention and Cross Connection and Control, Basic Electricity & Electric Controls.
    • Knowledge and understanding of the fundamentals of effective communication and of effective instruction.
    • Knowledge and understanding of the characteristics and challenges of community college students.
    • Knowledge and understanding of principles of curriculum development. Courses may be attended by individual at Washtenaw Community College (Hosted by the IPTJTC) to attain certified instructor status.
    • Computer literate and able to navigate in a Windows environment. Be able to navigate and utilize Blackboard at UA University for instructional purposes and activities required for students.

     

    APPLICATION DEADLINE: Complete application files will be accepted on a continuous basis and remain active for one year.   NOTE: ALL ADJUNCT POSITIONS ARE PART-TIME, TEMPORARY ASSIGNMENTS (FOR NO MORE THAN ONE SEMESTER AT A TIME) DEPENDENT UPON STUDENT ENROLLMENT AND THE INSTRUCTIONAL NEEDS OF THE COLLEGE.  FOR CONSIDERATION, APPLICANTS MUST SUBMIT AN ONLINE APPLICATION BY SCROLLING TO BOTTOM OF THIS PAGE AND SELECTING THE APPROPRIATE APPLY BUTTON. A COMPLETED ONLINE APPLICATION CONSISTS OF AN ELECTRONIC JOB APPLICATION, CURRENT VITA/RESUME, AND UNOFFICIAL TRANSCRIPTS.  SUBMISSIONS THAT DO NOT INCLUDE ALL REQUIRED INFORMATION WILL NOT BE CONSIDERED.  FOREIGN TRANSCRIPTS MUST INCLUDE AN OFFICIAL TRANSCRIPT EVALUATION WHICH INTERPRETS EQUIVALENCY TO U.S. GRADUATE CREDITS.   ANY CANDIDATE HIRED MUST SUPPLY OFFICIAL TRANSCRIPTS WITHIN 30 DAYS OF EMPLOYMENT.  CRIMINAL BACKGROUND CHECKS AND FINGERPRINTING ARE REQUIRED.   FOR MORE INFORMATION, PLEASE CONTACT US AT TELEPHONE 386.506.4505, OR 386.506.3238 FOR A TDD CONNECTION, OR VISIT OUR WEBSITE AT HTTP://WWW.DAYTONASTATE.EDU.   Daytona State College prohibits discrimination and assures equal opportunity in employment and education services to all individuals without regard to age, ancestry, belief, color, disability, ethnicity, genetic information, gender, marital status, national origin, political affiliation, pregnancy, race, religion, sex, and veteran status. For more details, read our policy at this site http://www.daytonastate.edu/hr/equalaccess.html or contact: Lonnie Thompson, Director of Equity and Inclusion 386-506-3973 or 1200 W. International Speedway Blvd., Daytona Beach FL  32114.

     

     

    DAYTONA STATE COLLEGE, HUMAN RESOURCES DEPARTMENT, 1200 W. INTERNATIONAL SPEEDWAY BOULEVARD, DAYTONA BEACH FL 32114

    Required Skills Required Experience

  • Qualifications
    • The ability to pass competency based assessments. 
    • Ability to handle cash, balance daily and minimize cash outages. 
    • Good communication skills.
    • Good math skills.
    • Demonstrated ability to apply policy and procedures to job functions.
    • Above average ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
    • Ability to analyze and determine opportunities to cross-sell products and services or offer solutions to customers
    • Must be able to demonstrate established competency levels for all required regulatory or compliance-related processes and/or procedures within established time-frames of appointment.
  • Industry
    Education