Job Description

In a time of unprecedented expansion, we are seeking an Operations Specialist to join our Product Research, Design & Development team. In this role, you will drive process optimization, support implementation of technology and evolve data and analytics to support various projects impacting product development. The position also involves documenting process flow and building best practices to support workstreams. Lastly, you will play a critical role in assisting with internal and external vendor training. The ideal candidate has experience working with product lifecycle management software, possesses excellent written and verbal communication skills and can constructively challenge teams and business partners to achieve goals. And we’re here to help you succeed—Lakeshore recently earned its Great Place to Work® Certification™ and is proud to put its associates first.

A DAY IN THE OFFICE LOOKS LIKE THIS: 

• Overseeing operational priorities from conception to completion, including analyzing performance, managing reporting and driving dashboard creation to ensure continuous improvement 
• Supporting cross-functional teams through change management based on project need  
• Delivering training programs for internal teams and external vendor partners to ensure clarity regarding roles and expectations 
• Providing regular status updates to the Operations Manager, highlighting proactive tactics addressing project risk and mitigation   
• Facilitating discussions that enable teams to resolve conflicts and make timely decisions

Qualifications

GOT THE SKILLS AND EXPERIENCE? HERE’S WHAT WE’RE LOOKING FOR:

• Bachelor’s degree preferred 
• A minimum of 2+ years of experience in operations and/or project management; experience within product development organizations a plus 
• Proficiency in MS Excel required, with an emphasis on building and presenting reports  
• Experience using Workfront or a similar project management program highly desired

Additional Information

AND HERE’S OUR END OF THE BARGAIN! 

• Competitive compensation based on skills and experience, plus a bonus plan
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount on products that make you smarter
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.    To learn more about Lakeshore, visit www.lakeshorelearning.com/careers    EQUAL EMPLOYMENT OPPORTUNITY POLICY People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

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