As a technical writer within our fast-paced, high production, you will be responsible for developing new and maintaining existing content and documentation for Landis+Gyr products. This includes, but not limited to, user guides, installation manuals, quick start guides, and release notes for written and online content. Additionally, the writer must be able to follow-up to secure detail needed. This person must be flexible and adaptable to change.
- Work closely with software and hardware development engineers to produce and maintain complete, accurate technical documentation using Adobe Structured FrameMaker, Adobe Illustrator, Adobe Photoshop, and Microsoft Office Suite for PC platforms (both independently or within a team environment)
- Meet deadlines in a fast-paced, detail-oriented environment
- Create urgent, day-to-day alert and bulletin documentation as necessary for timely release and publication to address emergent problems
- Create illustrations and graphics (vector- and raster-based) for technical documentation using, Inbit FullShot, Adobe Photoshop, and Adobe Illustrator, and digital photography
- Design and produce HTML- and XML-based help systems for software using Adobe RoboHelp
- Obtain scope, content, and schedule of desired end product and develop plans and milestones to achieve success
- Evaluate software and hardware during the documentation process from a customer standpoint to bring to light bugs, inconsistencies, and problems that need addressing before final system release
- Work with engineers, programmers and product managers to improve software and hardware functionality and usability
- Create training presentations in alternative formats such as computer-based interactive training, video training, and web-delivered documentation using Adobe Photoshop, Adobe Illustrator, and Macromedia Director
- Design and develop templates for technical documents using Adobe Structured FrameMaker
- Create video presentations using Adobe Photoshop, Adobe Illustrator, Adobe After Effects, and Adobe Premier
- Travel on behalf of the company to address emergent documentation issues
- Edit manuals and other technical documentation created by other technical writers
- Maintain flexibility and adaptability to work on other writers’ project to help meet deadlines
- Compile monthly metrics detailing departmental performance.
Required Skills
- Understand and communicate complex technology in a user friendly manner
- Effectively communicate both verbally and in writing
- Display a positive professional attitude and be ready to work
- Follow all applicable standards and guidelines
Required Experience
- Three to seven years (minimum) experience writing technical publications
- Project management experience preferred
- Must have a Bachelor’s degree in Technical Communications, English, Education, Electrical or Electronic Engineering/Technology or related field.
EOE AA M/F/VET/DISABILITY VEVRAA FEDERAL CONTRACTOR