Benefits:

Health insurance

Paid time off

Position Overview

GELM is seeking a reliable, detail-oriented Landscape Management Account Manager to oversee commercial properties following completion of landscape maintenance services. This individual will serve as the primary liaison between GELM and property managers, ensuring exceptional landscape quality, proactive communication, and seamless execution of ongoing and updated services.

The ideal candidate is organized, client-focused, and knowledgeable in commercial landscape maintenance standards, with a strong commitment to quality assurance and customer satisfaction.

Key Responsibilities

Conduct routine site inspections of commercial properties after maintenance crews complete scheduled services

Ensure landscape quality meets GELM standards and client expectations

Serve as the primary point of contact for assigned property managers

Proactively communicate service updates, enhancements, and improvement recommendations

Identify and document issues requiring corrective action or additional services

Coordinate with maintenance crews and operations teams to resolve service concerns

Prepare and present proposals for enhancements, seasonal updates, and additional landscape services

Maintain accurate service records and client communication logs

Build and maintain long-term client relationships

Qualifications

Experience in commercial landscape maintenance, horticulture, or related field

Strong understanding of landscape quality standards and plant health

Excellent communication and relationship-building skills

Detail-oriented with strong organizational abilities

Ability to manage multiple properties and priorities effectively

Proficiency in Microsoft Office and/or property management software

Valid driver’s license with reliable transportation

Preferred Qualifications

Prior experience in account management or client services

Knowledge of irrigation systems, turf management, and seasonal plant rotations

Bilingual (if applicable to your market)

What GELM Offers

Competitive salary

Company vehicle

Professional growth opportunities

Supportive team environment

Health benefits and PTO