Benefits:

401(k)

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Landscape Operations Manager

Future Charlotte Branch Manager

Build More Than Landscapes. Build a Legacy.

Paradise Landscaping is one of the fastest-growing landscape companies in the region. We specialize in high end residential, estate, commercial landscape management, irrigation, landscape enhancements, and high-end residential design/build projects.

We are looking for an experienced landscape leader who wants more than an Operations Manager position. We are looking for someone who wants to become a key part of our leadership team and help build our next branch location in the Charlotte/Mt. Holly market.

This position will begin at our headquarters in Shelby, NC, where you will spend approximately 12–24 months learning our systems, culture, financial model, and leadership philosophy before taking a leadership role in expanding into the Charlotte area.

If you've ever thought, "I could build and lead a successful landscape operation if I had the opportunity," we'd like to meet you.

Why Join Paradise Landscaping?

This is not a corporate landscape company where you're one manager among hundreds.

Here, you'll have the opportunity to:

Help shape the future of a rapidly growing company

Work directly with ownership and influence company decisions

Build, coach, and develop exceptional teams

Lead both commercial maintenance and landscape construction operations

Prepare to lead a future Charlotte-area branch

Make a lasting impact on the company's growth

Compensation & Benefits

Competitive salary based on experience

Performance-based bonus opportunities

Paid Time Off

Paid Holidays

Leadership development and ongoing training

Company vehicle (based on role and experience)

Company phone and technology

Advancement opportunities

Long-term career path with executive leadership potential

Position Summary

The Landscape Operations Manager is responsible for leading the daily operations of our field teams while driving safety, quality, efficiency, profitability, and team development.

This role is hands-on. You'll spend time both in the office and in the field, coaching Team Leaders, solving operational challenges, improving production, and ensuring our clients receive exceptional service.

The ideal candidate enjoys leading people, improving systems, developing future leaders, and creating accountability across multiple service divisions.

Primary Responsibilities

Operations Leadership

Oversee daily operations for landscape maintenance, installation, irrigation, and enhancement services

Coordinate schedules, manpower, equipment, and materials

Ensure projects and services are completed safely, efficiently, and profitably

Monitor labor efficiency, productivity, and job costing

Identify operational challenges and implement solutions

Improve workflow and operational systems

Team Leadership

Lead, mentor, and coach Team Leaders and field personnel

Conduct regular jobsite visits and quality inspections

Train employees on best practices, safety, and production techniques

Hold team members accountable to company standards

Help recruit, interview, and develop future leaders

Foster a culture built around ownership, accountability, and continuous improvement

Client Experience

Support Account Managers in delivering exceptional service

Ensure work consistently exceeds client expectations

Resolve field-related concerns professionally and promptly

Maintain high standards of quality across every property and project

Technical Leadership

Provide guidance and support involving:

Landscape construction

Irrigation systems

Landscape lighting

Drainage

Hardscape installation

Plant installation

Turf care and plant health

Equipment utilization

Jobsite logistics

Assist with troubleshooting and complex field challenges as needed.

Business Performance

Track key operational metrics and KPIs

Improve labor efficiency and profitability

Support budgeting and forecasting

Monitor production goals

Help build scalable systems that support future company growth

Qualifications

Required

Minimum 7 years of landscape industry experience

Minimum 5 years in a leadership or management role

Experience leading multiple landscape crews or service divisions

Strong knowledge of:

Commercial landscape maintenance

Landscape construction

Irrigation systems

Landscape enhancements

Plant identification and horticulture

Experience managing labor productivity, scheduling, and job costing

Excellent leadership and communication skills

Strong organizational and problem-solving abilities

Valid driver's license with a clean driving record

Preferred

Bilingual (English/Spanish)

North Carolina Pesticide License

Irrigation certification

ICPI, CLT, or other industry certifications

Experience with Aspire Landscape Software

Experience in a growth-oriented landscape company with multiple service divisions

The Ideal Candidate

You may currently be an Operations Manager, Branch Manager, Production Manager, Account Manager, or General Manager with a successful landscape company.

You're looking for more than another management position.

You want:

Greater leadership responsibility

The opportunity to build something meaningful

A company where your ideas matter

A leadership team that values people and culture

A long-term career with significant growth potential

Most importantly, you want the opportunity to help build and eventually lead a new branch instead of simply maintaining someone else's.

Candidates that are serious about this position should submit their resume and cover letter directly to us via email at info @ myparadiselandscape.com