Job Description

We are currently seeking dynamic, self-motivated Patient Counselor/Sales Associate to assist with educating patients on LASIK Surgery with the goal of converting prospective patient leads into patient clientele for our LASIK center.

RESPONSIBILITIES:

• Answers telephone and either responds to inquiry or directs caller to appropriate personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler. Conducts reminder calls to all patients.
• Greets and directs patients.
• Registers patients by verifying that patient's record is up to date and accurate.
• Makes appropriate changes in computer system and on patient's chart.
• Verifies and bills insurance coverage for planned treatment.
• Conduct pre-testing for exams
• Sells LASIK Packages & maintains lead tracking and reporting and conducts follow-up recalls
• Solicits referrals from patients.
• Collects payment and/or applies for financing from patients and reconciles daily cash report
• Process Payments
• Maintaining clean front desk/reception area *Maintain office flow for patients and doctors

QUALIFICATIONS:

• Preferred to have sales in the following fields with a proven sales track record - laser/cosmetic/plastic surgery/medical spa/health industry/consultative sales/high end retail

• Persuasive attitude and communication skills

• Customer service oriented

• Ability to multi-task – extremely well-organized

• Proficient in Microsoft office

• Must be able to multi-task in a busy practice. Saturdays are a must.

• Part time/Full time with medical benefits.

**We are hiring for multiple locations: Pasadena, Los Angeles, Thousand Oaks, Ontario, Huntington Beach